Zero Gravity Marketing LLC
Senior People Operations Generalist
Remote
·
Full time
Zero Gravity Marketing (ZGM) is seeking a Senior People Operations Generalist to own and execute key People Operations functions across the agency. This role partners closely with the Director to manage full-cycle recruiting for both employees and contractors, while overseeing onboarding, offboarding, benefits administration, HR operations, and internal communications. This is a hands-on, high-ownership role in a lean, fast-paced environment. You'll be responsible for driving core People processes, maintaining accurate employee and contractor records, coordinating recruiting activities, and supporting performance management while helping ensure compliance across a distributed workforce. The ideal candidate is highly organized, detail-oriented, and proactive, with strong judgment and the ability to work independently. They thrive in an environment where no task is too small and are comfortable balancing day-to-day administrative responsibilities with higher-level People Operations initiatives.
Description
Core Responsibilities
Employee & Contractor Lifecycle
- Own onboarding and offboarding processes for employees and contractors, ensuring a smooth, compliant, and welcoming experience.
- Manage contractor lifecycle logistics, access provisioning, documentation, and exits.
- Maintain accurate and up-to-date employee and contractor records and documentation
Recruitment & Talent Acquisition
- Own full-cycle recruiting for employee and contractor positions, from job posting through offer stage
- Source, screen, and evaluate candidates, conducting initial interviews and recommending qualified candidates for further consideration
- Coordinate and facilitate interview processes, candidate communications, and hiring logistics
- Present candidate recommendations and hiring updates to the Director for review and approval at key stages of the hiring process
- Prepare offer details and onboarding coordination following final hiring approval
- Maintain a positive candidate experience and ensure timely communication throughout the recruiting process
Benefits & 401(k) Administration
- Partner with Director to administer health benefits and retirement plans.
- Support Open Enrollment communications and execution.
- Serve as a primary point of contact for employee benefits questions and support.
People Systems & HRIS
- Own employee and contractor data within the HRIS, ensuring accuracy and integrity
- Manage updates, audits, and reporting as needed
- Respond to employee HR inquiries with clarity and discretion.
- Troubleshoot issues and improve data processes over time
Compliance Support
- Support compliance with federal and state employment requirements by maintaining accurate records and documentation
- Assist with compliance-related tasks such as I-9 verification, audits, and required updates to employee records
- Help ensure policies and practices align with basic compliance standards across a distributed, multi-state team
- Flag potential compliance risks or gaps to the Director and support resolution as needed
Internal Communications
- Draft and distribute clear, professional company-wide communications related to People Ops programs and updates
- Partner with leadership on People Ops messaging as needed
Logistics & Operations Support
- Manage company swag ordering and distribution
- Support travel coordination and company events as needed
Qualifications
- 4–7+ years of experience in a People Operations or HR Generalist role
- Demonstrated ability to own and manage core People Ops processes independently
- Experience maintaining HR systems and improving workflows
- Strong accuracy and follow-through across sensitive data and processes
- Clear and professional written and verbal communication skills
- Ability to handle confidential information and navigate employee matters appropriately
- Experience recruiting and managing a full-cycle recruiting process
Preferred
- Exposure to multi-state employment environments and familiarity with state-specific compliance considerations (e.g., leave laws, wage and hour basics)
- Experience working in a remote environment and/or agency setting
- Familiarity with HRIS systems and project management tools to support HR operations and workflow management (e.g., Gusto, Asana, or similar platforms)
Why Join ZGM
- Partner closely with leadership in a trusted, high-impact role
- Own core People Operations work that directly supports the team
- Work in a flexible, agency environment with room to shape processes
- Contribute to a growing organization without heavy bureaucracy
Benefits
At Zero Gravity Marketing, we offer competitive compensation packages, opportunities for professional growth and development, a vibrant company culture, and a supportive team environment where your contributions are valued and recognized.
If you are passionate about HR and operations management and thrive in a fast-paced, dynamic environment, we encourage you to apply for the People & Operations Manager position and join our team of digital marketing enthusiasts dedicated to making a difference.
To apply, please submit your resume and cover letter detailing your relevant experience and qualifications.