Purple Koru Senior Desktop Engineer Mac (Workstation Rationalization Project) Remote · Part time

Apply for Senior Desktop Engineer Mac (Workstation Rationalization Project)

Purple Koru is looking for a candidate with proven experience in Mac desktop engineering for a large-scale enterprise with a minimum of 5 years of professional experience.

The candidate will assist in all aspects of defining an improved desktop experience, migration plans, and routine update/patching process.

This is a hands-on mid-level consulting role. The candidate is expected to be able to take project assignments and execute them independently.

Responsibilities:

• Support the macOS and Jamf environments.
• Supporting the infrastructure and configuration for Jamf and Jamf Connect.
• Maintain macOS Zero Touch Deployment process and configurations via Jamf.
• Collaborating with the team and other teams to modernize our macOS environment.
• Creating scripts to automate processes, tasks, and more.
• Manage software deployments via Jamf.
• Designing modern standards for patch management and then executing the processes associated with OS and application-level updates/upgrades.
• Provide endpoint health and performance insights using Jamf, PowerBI, etc.
• Acting as an escalation point for complex technical issues.
• Identify system trends related to endpoint issues and develop modernized solutions to improve efficiency and stability.
• Creating and maintaining relevant knowledge base articles for our IT Service Desk, Desktop Support, and end users.
• Working with internal teams and leadership to understand business requirements and providing solutions to meet them.
• Communicating progress reports to managers, project managers, and other internal stakeholders.
• This position required the ability to work in a project-based environment requiring flexibility and teamwork; performs other job duties as assigned.

Qualifications:

• Jamf 200/300 certifications (or equivalent experience)
• Extensive experience supporting macOS Monterey in an enterprise environment.
• Experience with Jamf, Jamf Connect, and Nudge.
• Strong experience in designing and implementing best practices around OS update/upgrades, patch management, provisioning, and software deployment.
• Advanced knowledge of modernizing macOS infrastructure.
• Ability to troubleshoot and solve complex issues associated with hardware and software.
• Experience automating processes and tasks using Bash or Python.
• Ability to deliver projects on schedule and communicate regular progress reports to internal stakeholders.
• Jamf 400 certifications is a plus.
• BeyondTrust Privilege Management experience is a plus.
• Microsoft Defender experience is a plus.
• Netskope experience is a plus.
• Windows experience is a plus.

In scope systems:

• 1,600 Mac Systems
• JAMF servers
• MAC applications

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