Purple Koru Senior Desktop Engineer Mac (Workstation Rationalization Project) Remote · Part time

Apply for Senior Desktop Engineer Mac (Workstation Rationalization Project)

Purple Koru is a dichotomy, a paradox; where the right people come together to achieve something special. Whether by serendipity or good fortune, a group of like-minded people have come together to share our collective experiences with the rest of the world. We have all worked in a wide range of businesses, from large enterprises to early stage startups and nonprofits. We have been senior executives and founders, freelance consultants, operating partners and board members. We have worked in every business model including hardware, software, SaaS, professional services, managed services, telecommunications and even education. We have lived and worked in North America, Europe, the Middle East, and Asia. We have achieved some incredible things and learned from many mistakes; and it's this combination of our collective Experience AND Experiences that makes us different... What also makes us different is our ability and passion for getting stuff done. We are 'un-consultants.' We will not masquerade inexperience with a polished methodology or offer advice we are unable to help you achieve. Our team is with you through the journey - ensuring success for you and the company. Creative. Analytical. Strategic. Tactical. Experienced. Different. Purple Koru.

Purple Koru is looking for a candidate with proven experience in Mac desktop engineering for a large-scale enterprise with a minimum of 5 years of professional experience.

The candidate will assist in all aspects of defining an improved desktop experience, migration plans, and routine update/patching process.

This is a hands-on mid-level consulting role. The candidate is expected to be able to take project assignments and execute them independently.

Responsibilities:

• Support the macOS and Jamf environments.
• Supporting the infrastructure and configuration for Jamf and Jamf Connect.
• Maintain macOS Zero Touch Deployment process and configurations via Jamf.
• Collaborating with the team and other teams to modernize our macOS environment.
• Creating scripts to automate processes, tasks, and more.
• Manage software deployments via Jamf.
• Designing modern standards for patch management and then executing the processes associated with OS and application-level updates/upgrades.
• Provide endpoint health and performance insights using Jamf, PowerBI, etc.
• Acting as an escalation point for complex technical issues.
• Identify system trends related to endpoint issues and develop modernized solutions to improve efficiency and stability.
• Creating and maintaining relevant knowledge base articles for our IT Service Desk, Desktop Support, and end users.
• Working with internal teams and leadership to understand business requirements and providing solutions to meet them.
• Communicating progress reports to managers, project managers, and other internal stakeholders.
• This position required the ability to work in a project-based environment requiring flexibility and teamwork; performs other job duties as assigned.

Qualifications:

• Jamf 200/300 certifications (or equivalent experience)
• Extensive experience supporting macOS Monterey in an enterprise environment.
• Experience with Jamf, Jamf Connect, and Nudge.
• Strong experience in designing and implementing best practices around OS update/upgrades, patch management, provisioning, and software deployment.
• Advanced knowledge of modernizing macOS infrastructure.
• Ability to troubleshoot and solve complex issues associated with hardware and software.
• Experience automating processes and tasks using Bash or Python.
• Ability to deliver projects on schedule and communicate regular progress reports to internal stakeholders.
• Jamf 400 certifications is a plus.
• BeyondTrust Privilege Management experience is a plus.
• Microsoft Defender experience is a plus.
• Netskope experience is a plus.
• Windows experience is a plus.

In scope systems:

• 1,600 Mac Systems
• JAMF servers
• MAC applications

www.PurpleKoru.com