ARLA Service Manager Chicago, IL · Full time Company website

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INTRODUCING ARLA: Located on the top floor of 15 East Oak Street in the former Barneys New York Fred’s space, ARLA will explore seaside Mediterranean cuisine with refined Japanese influences in an elegant, transportive setting, reflecting the group’s signature design-forward approach. The menu, led by Chef/Partner Soo Ahn, is inspired by the layered flavors of the Mediterranean and refined Japanese techniques, anchored by fresh seafood, vibrant vegetarian dishes, live-fired hearth proteins, and curated sushi and raw bar selections.

Required Years of Experience

3+ years

Job Details

Looking for a polished, professional, warm and hospitable team member to assist in leading a team in a fast paced ever changing restaurant. This position needs to assist management with services and some administrative work. A positive can-do attitude is a must. Duties include but are not limited to:

 

• At least 3+ years of management experience in a fast-paced restaurant setting. 
• Wine and spirits knowledge is a plus
• Managing the floor, including touching tables, running food, overseeing staff, and monitoring the door.
• Overseeing the training and education of the staff on the finer points of service, including an overall beverage appreciation and training to boost our staff's product knowledge, steps of service, table side presence, proper wine service, and overall mise en place.
• Opening or closing the restaurant, including preparing and reconciling closing banks, conducting inspired pre-shifts with your team, writing daily recaps, and doing final restaurant walk through.
• Managing FOH employees, including assisting in training, coaching, supporting, and disciplining.
• Participating in management meetings.
• Assisting in all COGS, labor, and comps to budgets as set by ownership
• Assisting with weekly inventory.
• Writing schedule for Front of House staff while taking into account team member’s strengths and weaknesses, last year’s business levels, special events, and budgeted labor.
• Experience with SpotOn or similar POS programs. 
• Experience with OpenTable or similar reservation system
• Experienced in Microsoft Office programs. 
• Extensive food and beverage knowledge. 
• Willing to work extended hours and late nights/Early mornings. 
• Must be able to lift 50 pounds

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Paid Time Off, Performance Based Bonuses, Dining Discounts, Competitive pay