Alabaster Jar Project Progam Manager Escondido, CA · Full time Company website

Apply for Progam Manager

About Alabaster Jar Project Alabaster Jar Project is a nonprofit organization in San Diego County dedicated to protecting, supporting, and empowering survivors of human trafficking and sexual exploitation. We provide safe housing, case management, job readiness training, and a resource center where women can access clothing, food, showers, and community support. What makes us stand out is that our programs are survivor-informed and uniquely designed to address both immediate needs and long-term independence. Through our residential home, workforce development program, and survivor-led initiatives, we create pathways to healing and empowerment. We believe every woman deserves dignity, safety, and the chance to thrive. Our work is strengthened by community partnerships, a committed team, and the voices of the survivors who help shape our mission.

Program Leadership & Oversight

• Support daily operations of the Grace House residential program and Resource Center.
• Monitor client progress and help ensure program expectations, schedules, and responsibilities are being maintained.
• Support implementation of curriculum, groups, and program activities.
• Participate in residential client screening and intake support alongside leadership staff.
• Maintain a trauma-informed, client-centered approach within all program interactions and structures.
• Communicate operational concerns, barriers, or urgent issues to the Executive Director.
• Respond to client, staff, or program crises appropriately and communicate significant incidents to the Executive Director.

Staff Management & Volunteer Coordination

• Provide day-to-day support, communication, and accountability for program staff.
• Maintain staff accountability, role clarity, communication, and follow-through on assigned responsibilities.
• Assist in addressing day-to-day client or staff concerns and communicate larger concerns to leadership when needed.
• Serve as a point of contact for on-site volunteers and assist with volunteer coordination.

Budget & Operational Oversight

• Support operational organization and supply coordination for program needs.
• Assist with tracking program-related purchases and operational needs.
• Ensure timely completion of program documentation and reporting requirements.
• Support grant-related documentation and program tracking processes as assigned.

Community Engagement & Events

• Support organizational events, outreach activities, and community engagement efforts.
• Participate in community meetings, training, and partnership opportunities as assigned.
• Represent AJP professionally in community interactions and collaborative spaces.

Administrative & Support Duties

• Ensure timely and accurate staff documentation and data tracking in Apricot.
• Participate in weekly staff meetings, case consultations, and monthly training sessions.
• Assist the Executive Director with high-level administrative or program-related projects.

Skills and Qualifications

• Minimum 3 years’ experience in residential programs, shelters, transitional housing, or social service settings required.
• Bachelor's in Social Work or related field preferred.
• Experience working with survivors of human trafficking, exploitation, domestic violence, addiction recovery, or complex trauma strongly preferred.
• Strong understanding of trauma-informed care, crisis response, and professional boundaries within residential environments.
• Strong organizational, communication, and problem-solving skills with the ability to manage multiple responsibilities in a fast-paced environment.
• Ability to work independently, communicate proactively, and maintain consistent follow through.
• Ability to remain professional, engaged, and solution focused during stressful situations and difficult conversations.
• Experience supporting staff coordination, accountability, or team leadership preferred.
• Experience with Apricot/ETO or other case management databases preferred.
• Valid driver’s license required.
• Lived experience strongly valued.