Zora's House Inc Temporary Operations Manager Columbus, OH · Part time Company website

Apply for Temporary Operations Manager

Zora’s House is a non-profit that provides women of color and gender expansive people of color with the space, the skills, and the strategic connections they need to thrive, personally and professionally. As an organization, we give women of color what they need to grow – whatever that might be at this moment. But typically it takes the form of one of three things: Space, Skills, or Strategic Connections: Space: For some, they use our coworking, shared offices, and retreat space, as a safe haven to connect with others and to work towards their own dreams. Skill building: If women are looking to build skills, they may choose to enroll in programs like our HerWay Business Builder, Wealth Builder programs, or Leadership Fellows program. Strategic Connections: Whether you’re new to the community or born and raised in Central OH, Zora’s House members build connections with new mentors, collaborators, and supporters that they may never have met outside of ZH.

Core Responsibilities

Facilities & Building Operations

• Serve as the first point of contact for facility-related issues during scheduled coverage hours
• Respond to maintenance needs and coordinate with approved vendors as needed
• Conduct basic troubleshooting for building systems (access, alarms, appliances, copy machine, etc.)
• Monitor building condition and report concerns or emerging issues to the Managing Director
• Track scheduled maintenance, inspections, and cleaning coordination via shared calendars

Vendor & Contractor Coordination

• Communicate with facilities vendors (cleaning, security, maintenance, construction) as issues arise
• Escalate urgent building or safety concerns to designated vendor contacts or leadership
• Support timely coordination for vendor access and on-site work

Security, Safety & Access

• Support daily building access protocols using systems such as Kisi and Rhombus
• Assist with opening/closing procedures as needed during coverage hours
• Act as on-site contact during safety or security-related incidents and escalate appropriately
• Ensure the building remains secure, welcoming, and operational during staffed hours

Space Rentals & Inbound Inquiries

• Manage and update the Monday.com booking system for space rentals, including tracking inquiries, availability, confirmations, and internal handoffs
• Support the [email protected] and [email protected] inbox by responding to general inquiries and routing requests
• Assist with space rental logistics during rental days, as needed
• Coordinate with staff leads to ensure smooth on-site experiences for renters and guests

Communication & Reporting

• Provide regular updates to the Managing Director regarding building status, issues, or follow-ups
• Document incidents, vendor interactions, or notable facility concerns as needed
• Maintain professionalism and clear communication with staff, members, vendors, and visitors

Required Qualifications

• 2–5 years of experience in operations, facilities management, hospitality, or a related field
• Comfort working independently and serving as the on-site decision-maker during assigned hours
• Strong organizational skills and attention to detail
• Ability to remain calm and solution-oriented in time-sensitive situations
• Strong communication skills (written and verbal)
• Basic comfort with technology systems (email, calendars, access control tools, shared drives)
• Ability to be physically present and mobile throughout the building during shifts
• Ability to lift or move items up to 25 lbs as needed

Preferred Qualifications

• Prior experience with building operations, coworking spaces, or event venues
• Familiarity with security/access systems (e.g., Kisi, Slack, Rhombus) or willingness to learn quickly
• Experience coordinating vendors or contractors

Work Environment & Expectations

• This is a fully in-person role
• Core hours are Tuesday–Thursday, 10:00 AM–3:00 PM
• Some weeks may require additional hours (up to 30/week) based on operational needs
• Occasional flexibility may be needed for urgent building issues or special events

Compensation

• Hourly, commensurate with experience
• Temporary role with no expectation of continuation beyond May 22, 2026

Zora’s House is committed to fostering a welcoming, inclusive, and supportive environment for staff, members, and community. We encourage candidates who are dependable, community-minded, and aligned with our mission to apply.