Zip Appliance Repair & Service LLC Appliance Repair Technician Bakersfield, CA · Full time

Apply for Appliance Repair Technician

Zip Appliance & Plumbing Repair is a fast-growing home service company headquartered in Bakersfield, California, with additional operations in Fresno and Modesto. Since opening in 2020, Zip has built a reputation for delivering five-star service to residential and commercial customers through professionalism, technical expertise, and a commitment to doing the job right the first time.

We specialize in appliance repair, plumbing services, installations, and maintenance solutions for homeowners, property managers, and businesses. Our team services everything from kitchen and laundry appliances to water heaters, leak repairs, and commercial equipment.

At Zip, we are more than a service company — we are a people-first organization focused on creating opportunities for our team while making a positive impact in the communities we serve.

Our Mission

To deliver reliable, high-quality repair and installation services while creating career opportunities and long-term growth for our team members.

Our Core Values

Our culture is built on four pillars:

Commit — We show up prepared and take ownership of our responsibilities.
Collaborate — We work as one team to solve problems and support each other.
Execute — We focus on results and delivering exceptional service.
Celebrate — We recognize wins and the people who make them happen.

Zip Appliance & Plumbing Repair is expanding into the Fresno market and is seeking a skilled Appliance Repair Technician (Production Technician).

This role is focused on executing high-quality repairs, maintaining strong productivity, and delivering a five-star customer experience—without the pressure of full-time sales.

This is ideal for technicians who want consistent income, structured schedules, and clear expectations while sharpening their technical skills.

🛠️ Key Responsibilities

• Diagnose and repair residential appliances, including:
• Refrigerators
• Washers & dryers
• Dishwashers
• Ovens, ranges, and cooktops
• Complete return calls and approved repairs
• Deliver clean, professional service in customers’ homes
• Communicate clearly with customers about work performed
• Accurately document:
• Work performed
• Parts used
• Job notes and photos
• Maintain company vehicle, tools, and parts inventory
• Follow all company procedures and safety standards

⏱️ Productivity System (Units-Based)

We use a structured unit system to ensure fairness and efficiency:

• 1 unit = 1 standard repair (~1 hour)
• Daily target: ~6 units per day (8-hour shift)

Examples:

• Standard repair → 1.0 unit
• Recall → 0.5 unit
• Stackable / built-in unit → 1.5 units
• Gear case → 2.0 units
• Sealed system → 3.0 units

👉 Focus is on efficiency AND quality—not rushing jobs

🎯 Performance Metrics

Success in this role is measured by:

• Productivity: Consistently meeting unit targets
• Quality: Low recall rate (goal: under 2–3%)
• Customer Experience: Professional, 5-star service
• Accuracy: Complete and detailed documentation

💰 Compensation & Benefits

• Hourly Pay: Competitive (based on experience)
• Overtime Pay: In accordance with California law

💡 Bonus Opportunities:

• Productivity bonus (meeting unit goals)
• Quality bonus (low recall rates)
• Opportunity bonus (Zip Club memberships / service add-ons)
• Company vehicle (for qualified technicians)
• Tools and equipment support
• Ongoing training and development
• Stable, full-time workload

📅 Schedule

• Full-time position
• 8-hour shifts with structured routing
• Overtime available based on demand
• Must follow California meal and rest break laws

✅ Qualifications

• Appliance repair experience preferred (training available for strong candidates)
• Strong mechanical and troubleshooting skills
• Ability to work independently and manage time effectively
• Valid driver’s license with clean driving record
• Strong communication and customer service skills
• Ability to lift and maneuver appliances safely

🧠 Who This Role Is For

• Technicians who want stability over commission swings
• Individuals who take pride in quality workmanship
• Team players who communicate well with dispatch and support staff
• Those open to coaching, systems, and growth

📈 Career Growth Path

At Zip Appliance & Plumbing Repair, we promote from within:

• Production Technician → Senior Technician
• Senior Technician → Sales Technician (higher earning potential)
• Sales Technician → Field Supervisor / Trainer
• Leadership roles as Fresno market expands

🌟 Why Join Zip in Bakersfield?

• Be part of a new market launch with growth opportunity
• Structured systems (no guesswork)
• Consistent workflow and income
• Clear expectations and performance-based advancement

📣 Apply Today

Join Zip Appliance & Plumbing Repair and be part of a team that values:

Commit • Collaborate • Execute • Celebrate