Zeal Community LLC Community Association Manager Winter Park, FL · Full time

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Zeal Community is changing the way homeowner associations are enjoyed by providing personalized service, modern technology and enabling Board Members to focus on what they love.

Core Functions for Homeowner Association's ("HOA") and Condo Association's ("COA"): 

1. Financials 

  - Prepare budgets and manage financials, including invoices, collections, and cash flow. 

  - Monitor budgets, code expenses, and distribute monthly financials to the board. 

  - Ensure timely billing and payments for services. 

2. Communications 

  - Proactively communicate updates to homeowners and the board, maintaining transparency. 

  - Manage announcements, newsletters, and homeowner inquiries within SLA timeframes. 

  - Deliver text-based informational updates when needed. 

3. Inspections & Compliance 

  - Conduct lot and community inspections, addressing violations and preparing fining packages. 

  - Ensure adherence to governing documents and regulations. 

4. Architectural Requests 

  - Guide homeowners on architectural guidelines and documentation requirements. 

  - Prepare decision-ready packages for board and committee reviews. 

  - Communicate decisions promptly to homeowners. 

5. Maintenance Oversight 

  - Supervise vendor services and ensure common areas are clean, operational, and compliant. 

  - Manage routine and preventative maintenance schedules. 

  - Oversee emergency and replacement maintenance per reserve study requirements. 

6. Procurement 

  - Act as a liaison between the board and vendors for goods and services. 

  - Manage RFPs/RFIs and review contracts to ensure compliance with requirements. 

  - Notify vendors of contract awards and coordinate next steps. 

7. Risk Management 

  - Develop and enforce emergency plans, rules, and safety protocols. 

  - Monitor access controls and oversee association-maintained infrastructure. 

  - Ensure permits are current and compliance standards are met. 

8. Governance 

  - Advise the board on legislative changes, legal obligations, and industry best practices. 

  - Stay informed on industry trends to support the community’s wellness and governance. 

Experience/Skills: 

- LCAM license and property management experience required. 

- Strong financial acumen and knowledge of accounting practices. 

- Skilled in customer service, communication, conflict resolution, and time management. 

- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams). 

- Experience in presenting to C-suite and managing programs or initiatives. 

- Valid driver’s license and reliable transportation. 

- Self-motivated and focused in a hybrid/remote work environment. 

Job Type: Full-Time 

Benefits: Medical, Dental, Vision, PTO

Location: Hybrid (Remote/Winter Park, FL)