[Responsibilities]
1. Fully understand and enforce the following
- Operations Manual
- Protocols & Guidelines
- Operational procedures for both FOH and BOH
- QSC&V standards
- Company objective and goals [Monitor, maintain, and keep under control]
- Health, safety, fire, and security regulations
- Control cash, receipts, and invoices
- Inventory stock, order, delivery, organization, and quality control
- Urgent purchases and needs when needed
- 3rd party online ordering platforms
- Technical issues
- Finance (sales report and labor cost management)
- Building, equipment maintenance and services
2. Take responsibility of all store operations
- Be able to perform all necessary procedures in FOH / BOH
- Approve or deny schedule changes and requests
- Finding covers for approved missing shifts
- Fill in/assist in areas where support is needed
- Prepare and attend weekly meetings
- Report, seek for solutions, ask for help to the upper management
3. Enforce, train, oversee, and regulate workflow
- Fair work distribution
- Train members for the designated positions
- Organize work flows regularly
- Enforce QSC&V
- Oversee problems within all operations
- Regulate FOH workflow
- Regulate BOH workflow [Basic human resources]
- Schedule request approvals and making
- Hiring, on-boarding, terminating, and evaluating members
- Managing customer relations
- Managing employee relations (Team building)
- Report and discuss with HR about risk factors [Seek improvement]
- Promotion and marketing ideas
- Team member promotion possibilities
- Implementing new protocols
[Qualifications]
- 3 years of experience in restaurant and/or hospitality management
- California Food Manager Certification
- Fluent in English and Korean, both oral and written is a huge plus
- Must be eligible to work in the U.S.
- Strong communication skills and work ethic
- Genuinely friendly an positive attitude and willingness to work as a team
- Proficient in Google Suite, MS Office, Task managements software
[Benefits]
- Competitive Wages
- Paid Vacations
- Medical, Dental and Vision Insurance (Silver Base Plan)
- 401(k) Matching up to 5%
- All Major Holidays Observed
- Employee Meals provided
- Flexible Schedule for Restaurant positions
- Career Growth Opportunity within Hospitality Industry
*Based on eligibility