Responsible for creating a welcoming first impression, managing guest seating, and ensuring a positive dining or event experience.
Yeay and Ta Grill is an Asian BBQ restaurant.
Key Responsibilities
-Greeting Guests, warmly welcome guests as they arrive, using friendly and approachable body language to set a positive tone for their experience.
-Managing Reservations and Waitlists, handle reservations efficiently, confirm bookings, manage walk-ins, and accurately communicate wait times to guests.
-Seating Arrangements, escorts guests to table, assign seating based on party size and preferences, and ensure tables are clean and properly set.
-Customer Interaction, maintain a professional and friendly demeanor, answer questions regarding menu tiers, and address guest concerns calmly and effectively.
-Support Duties, assist with light housekeeping, such as cleaning tables or menus, restocking supplies, maintain restrooms, and occasionally helping with to-go orders or foods service.
-Communications, answer phone calls, provide information about the restaurant or event, and coordinate with staff to ensure smooth operations.
Required Skills and Qualifications
-Interpersonal Skills, strong communication, friendliness, and the ability to engage naturally with guests.
-Organizational Skills, ability to manage reservations, waitlists, and seating efficiently, especially during busy periods.
-Multitasking, handle multiple tasks simultaneously, such as greeting guests while monitoring table availability.
-Professionalism, maintain a positive attitude under pressure and enforce restaurant policies tactfully.
-Basic Requirements, High School Diploma or GED.
Work Environment and Schedule
Work hours will often be during evenings, weekends, and holidays.
PAY: DOE