WVH® Inside Sales Representative Tolleson, AZ · Full time Company website

Apply for Inside Sales Representative

We strive to provide the highest quality interior decor products. Here at WVH®, we specialize in luxury interior products and have over 40 years of experience in the industry. We strive to bring our customers the best quality and design to transform their spaces.

Lead Generation

• Manage and distribute leads to the sales team.
• Prospect and identify potential customers and opportunities.
• Research and qualify leads, gather contact information, and initiate outreach to generate interest and create sales opportunities.

Sample Follow-Up Communications

• Make a significant number of sample follow-up phone calls and emails to potential and existing customers.
• Develop personalized and effective communication strategies to engage customers and drive sales.

Sales Outreach

• Contact leads and prospects through various channels including phone calls, emails, and social media.
• Facilitate the value proposition of our products, address concerns, and help move the sales process forward.

Product Knowledge and Development

• Develop a deep understanding of our interior paneling and design products.
• Effectively explain product features, benefits, values, and competitive differentiators.
• Demonstrate and present our products to potential customers.

Sales Pipeline Management

• Manage sales pipelines to track and prioritize leads, opportunities, and customer correspondence.
• Utilize CRM software to ensure accurate forecasting of sales.

Relationship Building

• Focus on building and nurturing relationships with customers.
• Build rapport, actively listen to customer needs and concerns, and provide solutions.
• Maintain follow-ups, provide ongoing support, and address any customer concerns.

Metrics and Reporting

• Track and analyze sales metrics.
• Prepare reports, provide insights on sales performance, and identify areas for improvement.

Collaboration with Sales Team

• Effectively communicate with outside sales representatives, management, B2B partner sales teams, and other departments within our organization.
• Share customer insights and provide input on sales strategies and approaches.

Qualifications and Requirements

• 2 or more years of inside sales experience with an understanding of sales techniques, processes, and strategies.
• Experience with lead generation, prospecting, qualifying leads, and closing deals.
• Excellent written and verbal communication skills.
• Thorough understanding of tracking sales metrics and reporting.
• Experience with B2B and understanding the differences between offline and e-commerce business.
• Technical proficiency with CRM software, email tools, and other sales technology platforms.
• Familiarity with Shopify and experience in e-commerce sales is a plus.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Ability to work in a fast-paced environment.
• Collaborates well with the customer service and operations team.
• Possible travel and ability to attend trade events.
• Ability to provide a sample follow-up email or message as part of the application process.