Wrapmate LLC Account Manager, Direct-to-Consumer Greenwood Village, CO · Full time

Apply for Account Manager, Direct-to-Consumer

About the role:

Wrapmate is looking for a highly organized, detail-oriented, Account Manager. Working as the go-between for the Client, Sales, and Design, you’ll use a suite of tools to lead customers through Wrapmate’s design and revision process, ensuring the customer loves their vehicle wrap design. 

This is a client-facing role, you’ll be working with customers who are completing custom graphic projects for their commercial, personal, and recreational vehicles. Customers will provide design inspiration, assets, and information about their vehicle. From there, you will guide them through the design creation, revision, and approval process, queuing their projects up for installation and completion.

Why this role is so important:

Wrapmate is the first-ever, end-to-end, online platform for consumers to design and complete their vehicle graphic projects. 

As we pioneer this new space, the need to deliver a six-star customer experience, streamlining and simplifying the process along the way.  As an Account Manager, and direct point of contact for customers, you’ll be key in exceeding client expectations and creating raving fans in your daily interactions.  In exchange, you’ll be a part of a team building industry-changing technologies and get exposure to what it takes to build a game-changing business from the ground up.

To learn more about Wrapmate, check out our site, www.wrapmate.com

We are looking for somebody who: 

• prides themself on having a “Can Do” attitude and drives projects through completion.
• is highly organized - is your calendar or planner color coded? We should chat.
• is growth-focused - small improvements every day, make big, long-term impacts.
• has an eye for detail and a desire to deliver amazing customer experiences.
• is agile, capable of thriving in a fast-paced environment, shifting gears quickly from project or topic without losing steam.

Your experience:

• 1 - 3 years of Account/Onboarding/Project Management
• Excellent verbal and written communication skills.
• Previous client-facing experience is a must
• Proficiency in Google Suite, Excel, Mac iOS
• Previous experience with Hubspot, preferred
• Previous print industry experience, a plus but not required

Why come work with us:

• Amazing company culture - based in relentlessly having each others’ backs
• Flexible WFH policy - Hit your benchmarks and work from anywhere
• Unlimited PTO policy. Hit your benchmarks and take time to recharge
• Health, dental, vision, and 401k benefits
• Grow as we grow - Opportunities for advancement regularly present themselves across the org, craft the career you desire! 

Compensation:

• Base Salary: $55,000 - $60,000; OTE: $80,000
• Monthly Commission on completed projects
• Voluntary participation in Medical, Dental, Vision, and 401k Benefits

What’s next?

If this sounds like a good fit for you, please provide a cover letter, and resume.

We look forward to meeting you!

-The Wrapmate Team