Peacehaven's mission is to connect people of all abilities through inclusive living, learning, work, and play.

Description

Director of Project Management

Let's be different together.

Department

Executive / Operations

Reports To

Chief Operating Officer

Status

Full-Time, Salaried Exempt

Location

Primarily on-site at Peacehaven Farm, Whitsett, NC; hybrid flexibility for focused planning work. Must reside in the Greensboro/Burlington area.

Compensation

$70,000 to $85,000 annually, commensurate with experience

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ABOUT PEACEHAVEN

Peacehaven is a nonprofit in Whitsett, NC, serving adults with intellectual and developmental disabilities (I/DD). We are building a place where people of all abilities live, learn, work, and play side by side. Our 89-acre campus is in a significant growth phase, with a 23,000 sq ft Community Center opening in summer 2027, a respite house launching in 2028, and a residential housing development beginning construction in 2028 along with other major facility additions and growth initiatives.

Peacehaven is designing a replicable model that proves people with I/DD can live, work, and contribute as full members of their communities. If this model works here, it can work in cities across the state. This role exists to make sure it does.

We are a Medicaid/Home and Community-Based Services (HCBS) provider growing toward 200 individuals served by 2030, with an active $20M+ capital campaign and a multi-entity organizational model. This is a moment of real momentum, and the person in this role will be at the center of translating that momentum into operational reality.

POSITION OVERVIEW

The Director of Project Management is responsible for turning leadership decisions into operational plans and making sure those plans are financially viable, executed on time, in sequence, and with the right people supported and informed along the way. This role reports directly to the COO and serves as the connective tissue between strategic decision-making and day-to-day execution across every department at Peacehaven.

This is not a role that manages ongoing operations. It is a role that builds the operational infrastructure for new initiatives, coordinates cross-functional work, and ensures that as Peacehaven grows, nothing falls through the cracks. The person in this seat will be in the room for strategic conversations, will understand the implications of leadership decisions, and will own the translation of those decisions into actionable timelines, dependencies, and deliverables.

This role is designed as a growth position. Over 12 to 24 months, as the Director demonstrates the ability to manage increasing organizational complexity, this seat is intended to evolve into a senior operations leadership role with direct reports and broader authority over Peacehaven's multi-entity operational portfolio.

YEAR 1 PRIORITIES

The Director of Project Management will own the planning and cross-functional coordination for Peacehaven's most significant near-term initiatives:

• Community Center Operationalization (July 2027 opening): Ensure that every revenue stream, staffing plan, vendor relationship, and operational system inside the Community Center is built, tested, and ready before the doors open. The CC has eight distinct revenue streams, including day program space, a café, coworking, event rental, and more. Each one needs its own launch plan and timeline. Your job is to make sure none of them slip.
• Respite House Operationalization (July 2028 opening): Manage the sequencing and readiness of Peacehaven's respite facility, including working with other leadership to ensure NC Department of Health Service Regulation (DHSR) licensing, staffing model development, intake process design, and physical space preparation.
• Housing Development Support: Support the sequencing and planning coordination for the residential development as it moves toward Q3 2028 delivery, ensuring that downstream operational dependencies (property management, leasing, resident services) are identified and tracked.
• Cross-Functional Coordination: Serve as the operational hub that captures decisions made across the leadership team and surfaces any issues, whether from the COO, Programmatic Operations, Advancement, or Finance and Administration, and ensures downstream implications are incorporated into active project plans and timelines. When a leadership decision creates new dependencies, hiring needs, or timeline shifts, this person makes sure the right people know and the plan is updated.

CORE RESPONSIBILITIES

Project Planning and Sequencing

• Develop and maintain master project plans for major organizational initiatives, with clear milestones, dependencies, owners, and deadlines
• Identify sequencing risks early and escalate with proposed solutions
• Determine when initiatives are ready to launch, how quickly to scale them, and when additional hires or resources will be needed to support growth
• Build and maintain systems for tracking progress across multiple concurrent initiatives

Cross-Departmental Coordination

• Attend COO debriefs following leadership team meetings and translate decisions into operational action items with owners and timelines
• Coordinate across departments to ensure that programmatic, advancement, finance, and operations decisions are aligned and that interdependencies are visible
• Serve as the person who connects the dots between a strategic decision and the downstream things that need to happen as a result
• Facilitate working sessions across departments when initiatives require collaborative planning

Operational Readiness

• For each major initiative, define what 'ready' looks like: staffing in place, systems tested, vendors contracted, processes documented, training completed
• Build and/or verify business plan, pro formas, and financial sustainability plans
• Build checklists, standard operating procedures, and launch plans that can be handed off to the people who will run ongoing operations
• Ensure that construction and capital project timelines are understood and that operational planning runs parallel to, not behind, physical construction

Communication and Information Flow

• Keep the COO and leadership team informed of project status, risks, and resource needs through regular reporting and clear, concise updates
• Ensure that the people responsible for executing work have the information, context, and support they need to do it well
• Create and maintain shared dashboards, project trackers, or other tools that give visibility into initiative progress across the organization

DECISION-MAKING AUTHORITY

The Director owns planning, sequencing, and launch decisions. That includes when an initiative is ready to go live, how fast to scale it, and when new hires or resources are needed. Cross-departmental resource decisions go to the COO. As the role grows into senior operations leadership, that scope expands.

WHO YOU ARE

At Peacehaven, we hire on both values and skills, and use EOS Core Values as the standard for what "right person" means. Before we get to experience and credentials, we want to know how you show up with people: whether you build trust quickly, whether you can move people toward a shared goal without relying on positional authority, and whether the mission pulls you in a personal way. This role will require you to influence across departments, build relationships with members, families, staff, and contractors, and keep a lot of people rowing in the same direction; often when priorities compete and the path is not yet clear. Curiosity and eagerness to learn multiple sectors like Medicaid and site development are a must. You love and pay attention to details, and this helps you predict well. You thrive in complexity and are able to distill and filter it to help others progress. You love using technology to create efficiencies and are excited by continually improving.

You know when you have enough information to stop gathering and start moving. You follow through on what you start; taking ownership of outcomes, not just tasks, and you take pride in the details that make plans become real. You get results by energizing and enabling the people around you, and you are the kind of person others want to execute for.

This role does not come with a lot of direction. You will be expected to identify what needs to happen, figure out how, and move. If you do your best work when someone tells you what to do next, this is not the right seat.

Our Four Core Values

Peacehaven runs on EOS. Our Core Values are the lens through which we evaluate every hire. We are not looking for people who can recite them, rather people who live them.

1. We Share. You bring information, credit, and resources forward freely. You don't hoard context or protect turf. When you know something that would help someone else do their job better, you say it.
2. Relationships Matter to Us. You invest in people before you need anything from them. That includes colleagues, partners, and contractors, and it includes the members and families at the center of this work. You listen well. You pay attention to what matters to people, and you carry that with you.
3. We Encourage Growth. You are comfortable being the person who asks hard questions in a room, who names the risk no one else has said out loud. You believe people are capable of more than the roles they're currently in, the systems built around them, and the expectations others have set. You hold that belief for yourself, for your colleagues, and for Peacehaven as an organization.
4. We Dream. You can hold a 10-year vision and a 90-day deliverable at the same time. You are energized by what Peacehaven is building, not just the operations of it, but the idea of it. You believe things can be arranged differently than they are, that communities can be built in ways they haven't been yet, and that the work worth doing is the work that most people haven't tried.

Required

• At least three years of project management experience, with a track record of managing complex, multi-stakeholder initiatives from planning through execution
• Demonstrated ability to build and maintain project plans with clear milestones, dependencies, and accountability structures
• Strong cross-functional coordination skills, with the ability to work across departments and translate between different operational contexts
• Comfort with ambiguity and the ability to bring structure to environments where systems are still being built
• Excellent written and verbal communication, with the ability to synthesize complex information into clear, actionable updates
• Demonstrated ability to build rapport quickly and influence without authority — you move people toward decisions and shared goals through trust, clarity, and shared investment in the outcome, not through positional power
• Strong technology instincts and a genuine interest in using them across a team. Peacehaven uses Monday.com, Microsoft Office, and AI tools. This role is expected to integrate these platforms into how cross-functional work gets planned, tracked, and communicated. You bring others along, not just yourself.
• Local to the Greensboro or Burlington, NC area

Preferred

• Construction or real estate literacy: not hands-on construction management, but the ability to understand construction timelines well enough to plan operational readiness around them. When a certificate of occupancy gets delayed by six weeks, you instinctively know the 14 downstream things that shift.
• Experience with Medicaid, HCBS, or I/DD service delivery environments. Understanding how waiver services, licensing, and compliance requirements interact with operational planning is a significant advantage.
• Experience with EOS (Entrepreneurial Operating System). Peacehaven runs on EOS and this role will be expected to champion its tools and disciplines. If you have not used EOS before but are eager to learn it, that works too.
• Nonprofit management experience, particularly in organizations with multiple revenue streams, capital projects, and mission-driven complexity.
• A personal connection to or lived experience with intellectual and developmental disabilities, whether through family, friendship, professional experience, or community involvement. This work is deeply human, and understanding the real stakes for people with I/DD and their families will shape how you approach every decision in this role.

WHAT SUCCESS LOOKS LIKE

• At 90 days: You have a comprehensive understanding of every active initiative at Peacehaven and have built real relationships with your colleagues, with the members on campus, and with the families who trust Peacehaven with the people they love most. You have built a master project tracker. You have established a regular cadence with the COO and have met with every department leader to understand their priorities, constraints, and how their work connects to the major initiatives. The Community Center operational plan is your primary focus, and you have a detailed, sequenced plan for everything that needs to happen before July 2027.
• At 6 months: The Community Center operationalization is on track and you are the person everyone looks to for the answer to 'where are we on that?' You have identified and resolved at least two sequencing risks that would have caused delays. Respite house planning is underway with a clear licensing and readiness timeline. Cross-functional coordination is running smoothly, and leadership team decisions are being translated into action consistently. You are also starting to see around corners, flagging things before they become problems and bringing ideas about how Peacehaven could do something better than it's currently planned.
• At 12 months: The Community Center has opened with every revenue stream, staffing plan, and operational system ready on day one. Respite house operationalization is progressing on schedule toward its July 2028 opening. Housing development coordination is actively supporting the construction timeline. You have built operational infrastructure, including SOPs, launch playbooks, and tracking systems, that Peacehaven can use for future initiatives. You and the COO are having active conversations about your transition into senior operations leadership. And you understand, in a way you may not have fully grasped on day one, what this organization is actually trying to build and why it matters.

GROWTH PATH

This role is designed to grow. As Peacehaven scales from its current $2.2M foundation toward a multi-entity operation serving 200+ individuals, the organization will need someone running day-to-day operations across all divisions. This is the chance to prove you can do that. You start with cross-functional project management. You take on broader operational authority as the organization grows around you. The expected timeline is 12 to 24 months, contingent on organizational milestones and your demonstrated readiness.

COMPENSATION AND BENEFITS

Peacehaven offers a compensation package that reflects our commitment to the people who do this work:

• Salary range: $70,000 to $85,000 annually, commensurate with experience
• Medical insurance (choice of HSA or Traditional plan) beginning the first of the month after your start date; employer-paid dental and vision at 100% for the employee
• Life insurance ($50,000 coverage) after 60 days
• SIMPLE IRA with employer match up to 3% of salary
• 10 days paid vacation, 10 paid holidays, 3 personal days, and up to 120 hours of paid family and medical leave per year

As this role grows into senior operations leadership, compensation will be adjusted to reflect the expanded scope and responsibility.

OTHER DUTIES

This description captures the core of the role as it stands today. Because Peacehaven is growing and things will shift, flexibility is part of the job.

HOW TO APPLY

Visit https://www.peacehavenfarm.org/job-opportunities/ to find the listing and application link.

Peacehaven Farm, Inc. is an equal opportunity employer. We welcome applicants of all abilities, backgrounds, and experiences. If you are drawn to building something meaningful in a community that believes our differences are power, we want to hear from you.