Position Overview:
The Lead Technician is responsible for overseeing daily shop operations, performing advanced tire and automotive services, and ensuring quality workmanship and customer satisfaction. This role combines hands-on technical work with leadership duties — providing guidance to technicians, maintaining workflow efficiency, and upholding shop safety and service standards.
Key Responsibilities:
- Lead and supervise the shop’s technical team to ensure high-quality service and productivity.
- Perform tire installations, balancing, rotations, and repairs on a variety of vehicles.
- Conduct inspections and diagnose tire-related and basic mechanical issues.
- Train and mentor junior technicians, providing direction and feedback.
- Monitor workflow and assign jobs based on technician skill level and workload.
- Ensure all work is completed according to company standards and safety protocols.
- Maintain equipment and tools; report any maintenance needs promptly.
- Assist with inventory management, including tire stock, supplies, and tools.
- Communicate effectively with customers and staff regarding service needs and timelines.
- Support the shop manager with operational tasks and process improvements.
Qualifications:
- Minimum [3–5] years of experience as a tire or automotive technician.
- Proven leadership or supervisory experience preferred.
- Strong understanding of tire mounting, balancing, alignment, and repair procedures.
- Basic mechanical knowledge (brakes, suspension, oil changes, etc.) a plus.
- Valid driver’s license with a clean driving record.
- Excellent communication, teamwork, and problem-solving skills.
- Ability to work in a fast-paced, physically demanding environment.
Physical Requirements:
- Ability to lift up to 75 lbs regularly.
- Standing, bending, and working with hands for extended periods.
- Comfortable working in a garage environment with noise and temperature variations.
Compensation & Benefits:
Competitive hourly wage or salary