White Mountain Dental New Patient Care Coordinator North Conway, NH · Full time

Apply for New Patient Care Coordinator

Why work for White Mountain Dental??? White Mountain Dental (located in the heart of North Conway, NH) is a friendly & professional work environment & is operated by caring Dental Professionals & Staff. Our purpose is to provide patients with high-quality dental services and help them in preventing future dental problems. Through comprehensive dentistry, we give our patients better health and an improved quality of life to help them enjoy the White Mountains even more! WMD has been growing & it is time to grow again! We have a dedicated team of individuals, who are passionate about what they do & love to share that passion with our patients. These long-term employees are a great team & truly enjoy working with each other. We are willing to mentor new team members, so don’t hesitate to apply! Join Our Dynamic Team & Send us your resume TODAY!

Job description

Patient Care Coordinator

Be the welcoming voice and steady guide for our patients

Are you naturally warm, organized, and motivated by helping others? Do you enjoy creating positive first impressions and keeping things running smoothly behind the scenes? If so, we would love to meet you.

About Our Practice

We are a patient-centered dental practice committed to compassion, professionalism, and clinical excellence. Every interaction matters to us. As our Patient Care Coordinator, you will serve as the first point of contact for new patients, ensuring their experience begins with clarity, comfort, and confidence.

This is an entry-level opportunity with meaningful room for professional growth and advancement.

Key Responsibilities:

Create a Welcoming Experience

Serve as the friendly first impression by engaging with new patients by phone, email, and in person.

Manage Patient Information

Create and maintain accurate patient records using Open Dental software.

Guide Patients Through Their Care

Assist patients in understanding treatment recommendations, financial options, and next steps.

Support Front Office Operations

Maintain daily statistics, follow up on pending treatment, and assist with general administrative tasks as needed.

What We’re Looking For

• A genuinely positive and welcoming demeanor
• Clear, professional communication skills
• Strong organizational skills and attention to detail
• Comfort with computers (experience with Open Dental is a plus)
• A collaborative team mindset
• A willingness to learn and grow in a professional setting

Compensation & Benefits

• $36,000 – $41,000 annually
• 401(k) and employer matching
• Dental benefits
• Paid time off and paid sick time
• Paid training
• Bonus opportunities
• Employee discounts
• Opportunities for advancement

Schedule

• Monday – Thursday
• No weekends
• In-person position

Location: North Conway, NH

(Relocation prior to start date required)

If you are looking for a stable, supportive workplace where your role truly makes a difference in patients’ lives, we encourage you to apply. Join a team that values professionalism, teamwork, and exceptional patient care.

Job Type: Full-time

Pay: $36,000.00 - $41,000.00 per year

Ability to Commute:

• North Conway, NH 03860 (Required)

Ability to Relocate:

• North Conway, NH 03860: Relocate before starting work (Required)

Work Location: In person