The Office Manager at Wellness Mindset Counseling Services plays a pivotal role in ensuring the seamless operation of the office, fostering a welcoming environment for clients, and supporting the team in various administrative tasks. Responsibilities include overseeing office operations, managing client appointments and communications, handling billing and records maintenance, and assisting in team collaboration and recruitment efforts. The ideal candidate should possess a high school diploma or equivalent, with previous office management experience and proficiency in Microsoft Office Suite and EHR systems. Strong organizational, communication, and multitasking skills, along with a commitment to data confidentiality, HIPAA regulations, diversity, and mental health sensitivity, are essential for success in this role. The Office Manager's contribution is fundamental to maintaining the welcoming and efficient environment at Wellness Mindset Counseling Services.
Job Title: Office Manager
Job Type: Part-time
Location: St. Cloud FL.
Salary Range: $15 to $20 per hour
At Wellness Mindset Counseling Services LLC, we believe in the power of therapy and mental health support to transform lives. As an Office Manager, you will play a crucial role in ensuring the smooth operation of our office, enabling our team of therapists to provide exceptional care to our clients. This is an inspiring opportunity to contribute to a mission-driven organization that is dedicated to improving the well-being of individuals and communities.
- Oversee the day-to-day operations of our office.
- Greet and welcome clients, ensuring they feel comfortable and supported from the moment they enter our office.
- Schedule and coordinate client appointments, ensuring optimal utilization of therapist schedules.
- Answer phone calls and emails, providing excellent customer service and addressing inquiries or concerns promptly and professionally.
- Assist in billing and payment processes, ensuring accuracy and confidentiality.
- Maintain and update client records in compliance with privacy regulations and company policies.
- Collaborate with therapists and other team members to ensure efficient communication and coordination within the office.
- Support the recruitment and onboarding processes for new therapists, including assisting with paperwork and orientation.
- Assist in the coordination and planning of office events, workshops, and trainings.
- Continuously seek opportunities to improve office processes and implement innovative solutions that enhance efficiency and client satisfaction.
- High school diploma or equivalent; additional relevant certifications or coursework is a plus.
- Proven experience as an office manager, administrative assistant, or in a similar role.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), EHR and comfortable using office equipment.
- Exceptional organizational and time management skills, with the ability to multitask effectively and prioritize tasks.
- Excellent communication and interpersonal abilities, with a friendly and professional demeanor.
- Strong attention to detail and accuracy, ensuring data integrity and confidentiality.
- Ability to work independently and collaboratively in a fast-paced environment.
- Familiarity with HIPAA regulations and a commitment to maintaining client confidentiality.
- Understanding and respect for diversity, and sensitivity to mental health issues.
Please note: As an equal opportunity employer, we do not inquire about criminal backgrounds during the hiring process in compliance with applicable laws and regulations. We value diversity and encourage all qualified individuals to apply.
Join our team and contribute to making a positive difference in the lives of individuals seeking therapy and mental health support. Apply today and embrace the opportunity to grow professionally while promoting overall well-being and healing within our community.
To apply, please submit your resume and a cover letter highlighting your relevant experience and why you are interested in joining Wellness Mindset Counseling Services LLC as an Office Manager.
$15 - $20 per hour