Weed Man Administrative Assistant Purcellville, VA · Full time

TheCustomer Service Representativeis responsible for providing exceptional customer service for all inbound customer calls. The representative will address all customer questions and complaints with the goal of retaining the customer.

Description

  • Provide top notch customer service to potential or existing customers
  • Address and resolve all customer questions and complaints within a timely manner
  • Liaise with various departments to ensure that customer inquiries are directed to the appropriate department and personnel
  • Answer allotted calls in a high volume, fast paced environment
  • Up-sell services to the customer once the question or issue has been resolved
  • Obtain at least one customer referral per week
  • Perform A/R duties as required
  • Perform data entry and administrative tasks
  • Perform other related duties and responsibilities as required to meet the goals of the department.

Salary

$16 - $19 per hour