The Manager on Duty Flex (MOD) is responsible for being the acting Manager when the Studio Manager and/or The Operations Manager is not present. They will work directly with all team members to ensure that high-quality customer service is always exemplified. MODs will be responsible for the overall experience of clients during their shifts. This includes checking in clients, completing all purchases/transactions, and problem-solving client and studio needs. The MOD can work Team Member shifts (Client Support and Facilities) in conjunction with MOD shifts. The MOD will receive an additional $1 per hour when scheduled to be a MOD. MOD shifts will be assigned based on studio availability and needs.
Who we are:
GritCycle is more than your average cycling studio. We deliver an intense cardio
workout in a supportive and inclusive community, focused on creating increased joy and
determination. We strive to create an environment that increases individual
perseverance with powerful motivation. This serves as a driving force in achieving
long-term fitness goals and overcoming life’s obstacles.
GritCycle’s Core Values:
Teamwork
We work to promote a community that celebrates the success of others in pursuit of a
unified goal. We are thankful for the goals we have achieved, and the ones not yet
conquered.
Integrity
Integrity is defined as “being whole and undivided”. We demonstrate sound moral and
ethical principles. Our words and actions are trustworthy, and our communication is
honest and transparent.
“Integrity is the essence of everything successful. -R. Buckminister Fuller
Passion
Live life centered around enthusiasm, passion, and love. It is in those moments we feel
most intensely alive. Live with passion; as the French call it “joie de vivre”, which means
joy or love of life.
Diversity
A culture where everyone is able to be their best authentic self, experiencing the joy of
each day. We embrace an inclusive environment where everyone feels safe and
welcome, resulting in a diversity of thought, ideas, and perspectives.
Job Summary:
The Manager on Duty Flex (MOD) is responsible for being the acting Manager when the
Studio Manager and/or the Operations Manager is not present. They will work directly
with all team members to ensure that high-quality customer service is always
exemplified. MODs will be responsible for the overall experience of clients during their
shifts. This includes checking in clients, completing all purchases/transactions, and
problem-solving client and studio needs. The MOD can work Team Member shifts
(Client Support and Facilities) in conjunction with MOD shifts. The MOD will receive an
additional pay when scheduled to be a MOD. MOD shifts will be assigned based on
studio availability and needs. The Manager on Duty reports to the Operations Manager
or the Studio Manager/Senior Studio Manager.
Key Responsibilities of the Job
MOD Shift Tasks
classes
shift to the best of their abilities. Any items that remain will be communicated in the shift
change (AM shift communicates to PM shift. PM shift communicates to DMS)
timeliness, completing checklists, cleaning protocol, customer service expectations, etc)
function in a MOD role
Manager/Operations Manager
Working with Others
engaging experience for all team member and clients
supports the success of the studios and GritCycle overall
diverse perspectives
and/or Operations Manager via separate email (Not in DMS)
Operations
regulations
Standards
regulations
supports the success of the studios and GritCycle overall
Eligibility
methods
Availability
weekend
Other Willingness Requirements
Job Assets (i.e., nice to have; not required)
Beyond The Paycheck (Benefits & Perks)
At GritCycle, we care for and invest in the whole person – body, mind, spirit. Our
benefits are designed to support you in achieving your goals and focus on the things
you love. In addition to competitive base pay we offer:
*Note: availability of these benefits and perks may be subject to your employment type
and may have certain eligibility requirements. GritCycle reserves the right to alter these
benefits and perks in whole or in part at any time without advance notice
$16 - $16 per hour