We're looking for you to join us! Facilities Manger - Monarch Beach Dana Point, CA · Full time

Apply for Facilities Manger - Monarch Beach

Who we are:

GritCycle is more than your average cycling studio. We deliver an intense cardio workout

in a supportive and inclusive community, focused on creating increased joy and

determination. We strive to create an environment that increases individual perseverance

with powerful motivation. This serves as a driving force in achieving long-term fitness

goals and overcoming life’s obstacles.

GritCycle’s Core Values:

Teamwork

We work to promote a community that celebrates the success of others in pursuit of a

unified goal. We are thankful for the goals we have achieved, and the ones not yet

conquered.

Integrity

Integrity is defined as “being whole and undivided”. We demonstrate sound moral and

ethical principles. Our words and actions are trustworthy, and our communication is

honest and transparent.

“Integrity is the essence of everything successful. -R. Buckminister Fuller

Passion

Live Life centered around enthusiasm, passion, and love. It is in those moments we feel

most intensely alive. Live with passion; as the French call it “joie de vivre”, which means

joy or love of life.

Diversity

A culture where everyone is able to be their best authentic self, experiencing the joy of

each day. We embrace an inclusive environment where everyone feels safe and

welcome, resulting in a diversity of thought, ideas, and perspectives.

Job Summary:

The Facilities Manager is responsible for the maintenance and cleanliness of the spin

room. The Facilities Manager works 5 MOD shifts a week and completes the task of

cleaning all bikes at a minimum of once a week, as well as checking all sound equipment

weekly. The Facilities Manager reports all maintenance needs to ensure all studio

equipment is consistently functioning. This role is meant to be a temporary step as they

train to become the Assistant Manager. This promotion takes place when they are

meeting expectations to move on to the Assistant Manager role. They report to the

Studio Manager.

Key Responsibilities of the Job

MOD Shift Tasks

• Accurately processes all retail, rental, credit/membership purchases
• Checks in all clients reserved in class and assists clients that need help booking classes
• Responds to all voicemail and email inquiries according to studio protocols within their shift to the best of their abilities. Any items that remain will be communicated in the shift change (AM shift communicates to PM shift. PM shift communicates to DMS)
• Ensures all Team Members and Instructors are on task. (Included but not limited to: timeliness, completing checklists, cleaning protocol, customer service expectations, etc)
• Properly stocks all studio amenities
• Oversees studio cleanliness during shift
• Provides coaching and feedback to Team Members and Instructors
• Complete MOD Mid Shift Checklist (Not for Ops & Facilities)
• Communicates all necessary outstanding projects and updates to all team members who function in a MOD role
• Complete the DMS email and send it to the studio email and/or Studio Manager/Operations Manager

Working with Others

• Contribute to a respectful and inclusive team environment to ensure a supportive and engaging experience for all team member and clients
• Creates/supports an inclusive environment that values/celebrates differences
• Establish supportive and productive relationships with managers and team members
• Contribute to creating a fun environment and helping team members see how the work supports the success of the studios and GritCycle overall
• Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives
• Oversees Team Member performance and communicates any issues to Studio Manager/ Operations Manager

Operations

• Participates in Monthly Manager meetings with Operations Manager/Studio Manager
• Participates in continuing education meetings with Head of Operations
• Deep cleans all bikes a minimum of once a week according to bike maintenance standards
• Test rides bikes weekly and reports bike maintenance needs in Bike Log and DMS
• Follows up with an email to bike repair company when a minimum of 4 bikes have gone down
• Checks all audio equipment weekly and communicates needs to Operations
• Manager/Studio Manager and President
• Perform work in accordance with company standards, policies, procedures, and laws or regulations
• Use Mariana Tek to support studio operations
• Ensure that Loss Prevention Practices are being implemented within the studio
• Is careful about detail and thorough in completing work tasks

Standards

• Perform work in accordance with company standards, policies, procedures, and laws or regulations
• Accepts responsibility/accountability for actions; is dependable
• Behaves in an honest, fair, and ethical manner
• Is enthusiastic about one’s own work; looks for ways to make work fun and engaging
• Contribute to creating a fun environment and helping team members see how the work supports the success of the studios and GritCycle overall
• Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives

Eligibility

• Must be legally authorized to work in the United States
• Must be able to attest to employment authorization
• Must be 18 years of age or older
• Must have employment eligibility and identity documents
• Must have the ability to travel to studios and headquarters with own transportation methods

Availability

• Willing to work a flexible schedule including evenings or late nights, weekends, and holidays
• Must work 5 MOD shifts a week and be available to work at least one weekend shift a week
• Available to attend monthly MOD meetings
• Available to attend continuing education with Head of Operations
• Available to attend quarterly Team Meetings

Other Willingness Requirements

• Willing to work in an environment with bright lights and loud music
• Willing to stand and/or sit for long periods of time
• Willing to move boxes weighing up to 30 lbs (13.6 kg)
• Willing to work as part of a team and also complete some work independently

Job Assets (i.e., nice to have; not required)

• Education: High school diploma, GED, or equivalent
• Knowledge and experience with Mariana Tek

Beyond The Paycheck (Benefits & Perks)

At GritCycle, we care for and invest in the whole person – body, mind, spirit. Our benefits

are designed to support you in achieving your goals and focus on the things you love. In

addition to competitive base pay we offer:

• Complimentary GritCycle memberships
• Discounted class packages
• GritCycle gear for your employee uniform
• Discounts on retail (excluding certain items determined by GritCycle)
• Personal and professional development programs
• Healthcare
• 401K
• Compensation for gas and cellular data

*Note: availability of these benefits and perks may be subject to your employment type

and may have certain eligibility requirements. GritCycle reserves the right to alter these

benefits and perks in whole or in part at any time without advance notice.