Washington Apparel Company Office Manager Fayetteville, NC · Full time Company website

Apply for Office Manager

Washington Apparel Company is a custom menswear brand specializing in suits, shirts, coats, and military service uniforms. We pride ourselves on merging timeless style with modern craftsmanship providing exceptional customer experiences in our upscale storefronts. Within our Showrooms, The Clubhouse is our exclusive members-only lounge where clients can enjoy a unique experience that blends luxury, community, and style.

Key Responsibilities:

• Storefront Operations Leadership
• Serve as the first point of contact for Clients and direct support to Sales Consultants, Alterations Staff, and Hospitality Staff.
• Manage daily store operations, including opening/closing procedures, sales, and inventory management.
• Maintain showroom cleanliness, organization, and presentation.
• Business & Data Management
• Oversee client scheduling and appointment coordination.
• Provide weekly sales, marketing, and operations reports.
• Ensure accurate data entry and tracking in WooCommerce (eCommerce platform), HubSpot (CRM), and ClickUp (Task Management System).
• Onboarding & Compliance
• Facilitate onboarding for new employees/contractors in Gusto (payroll).
• Ensure compliance with company policies and training milestones.
• Track onboarding progress and assist in coordinating orientation sessions with leadership ensuring completion of required internal training programs.
• Inventory & Vendor Coordination
• Monitor inventory levels, track order statuses, and assist with purchasing decisions.
• Communicate inventory needs with vendors and alterations contractors.

Skills and Qualifications:

• Required
• Excellent communication and interpersonal skills.
• Excellent organizational and time management skills, with the ability to prioritize tasks efficiently.
• Strong attention to detail and accuracy in completing administrative tasks.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Local travel is required for this position.
• Ability to lift 45lbs above head, ability to stand multiple hours, ability to work outdoors (10%),
• Preferred
• Associate's degree in Business Administration or similar.
• 2 years proven experience as an Office Manager, Administrative Assistant, Sales Lead, or in a similar role.
• Experience in retail, menswear, or tailoring
• Proficiency in Google Workspace (Gmail, Google Drive, Calendar, Maps, Sheets). 

Salary and Benefits:

• All new employees must complete NCWorks Work Experience Program ($15/hr for 3-6 months of orientation).
• pay for this position is experience/qualifications based.
• Flexible work schedule during operating hours (Mon - Sat 10am – 7pm) Standard work week is 40 hours per week.
• This is a hybrid in-person-/telework position. Remote work is not authorized.
• Employee receive discounts on company products.
• Opportunities for growth and advancement.

Required Documents:

• As described above, your complete application includes your resume or cv. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. These may be submitted in any format and must support the specialized experience described in this announcement. If your resume includes a photograph, or other demographic identifying information, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
• Cover Letter, optional
• Two professional references, provided after interview
• Consent to background screening, provided after interview