Wallen Garage Doors
Office Manager/ Admin
Newport News, VA
·
Remote
·
Full time
We’re looking for an experienced Office Manager to oversee the daily operations of our growing garage door services business. This role requires proficiency in ServiceTitan software and a background in the home services industry. You’ll manage scheduling, dispatching, invoicing, and customer service while supporting our team of technicians and ensuring smooth office workflows. If you’re organized, tech-savvy, and thrive in a fast-paced environment, we’d love to have you on our team!
Description
Job Title: Office Manager (ServiceTitan Superstar Wanted!)
Location: Yorktown, VA
Employment Type: Full-Time
About Us
At Wallen Garage Doors we’re not just fixing and installing garage doors—we’re opening the door to exceptional customer experiences (literally!). As a leader in the garage door industry, we pride ourselves on providing top-notch service with a smile. We’re looking for a rockstar Office Manager who’s not only a whiz with ServiceTitan software but also brings experience, energy, and excitement to our growing team.
What You’ll Do
As our Office Manager, you’ll be the behind-the-scenes hero making sure everything runs as smoothly as a freshly greased garage door. You’ll juggle schedules, keep technicians on track, and make sure customers are delighted with every interaction. If you thrive in a fast-paced environment and love creating order out of chaos, we want to hear from you!
Your Daily Adventures
- Office Wizardry: Own the daily office operations—think scheduling, dispatching, invoicing, and making the magic happen.
- ServiceTitan Mastery: Use your skills to keep us running like clockwork, managing work orders, customer info, and operational reporting.
- Scheduling Guru: Keep our technicians’ calendars (and customers) happy by coordinating efficient schedules and quick dispatches.
- Customer Cheerleader: Wow our customers by solving issues, answering questions, and making their day better.
- Data Detective: Dive into ServiceTitan reports to track performance and find opportunities for improvement.
- Process Pro: Spot inefficiencies, streamline workflows, and level up how we do business.
- Team Connector: Be the go-to person keeping communication flowing between the office, techs, and leadership.
What We’re Looking For
- Experience as an Office Manager (bonus points if it’s in the garage door or home services industry).
- ServiceTitan savviness—you know the system inside and out.
- Top-notch organizational and multitasking skills (spinning plates? No problem).
- A natural communicator with a knack for building relationships.
- Tech-friendly and comfortable with tools like Microsoft Office and ServiceTitan.
- A problem solver who loves tackling challenges and making things better.
- High school diploma required; extra education or certifications? Even better!
What’s In It for You?
- A competitive salary that reflects your experience and contributions.
- The chance to be part of a fun, fast-paced team with big goals.
- A supportive environment where your ideas are valued.
- Benefits like health insurance, paid time off, and plenty of coffee (or tea).
- The satisfaction of knowing you’re helping a growing business shine!
How to Join Us
If you’re ready to bring your A-game, ServiceTitan skills, and a can-do attitude to a growing company, we want to meet you!
Let’s open the door to your next big opportunity! 🚪✨
Salary
$50,000 - $75,000 per year