This role is responsible for executing key marketing initiatives while also ensuring our product catalog delivers a best-in-class shopping experience. The ideal candidate thrives in both creative and analytical environments, is highly organized, and takes pride in delivering high-quality work across multiple channels.
This is a hands-on execution role with ownership over two critical areas of the business:
Marketing Execution and Merchandising Excellence. As a Marketing Specialist at
WakeMAKERS, you will focus on two primary area:
Marketing
Execute and support marketing initiatives across all core channels to drive traffic, engagement, and revenue growth.
- Execute campaigns across email, paid search (SEM), organic search (SEO), social media, print, referral programs, and ambassador initiatives
- Coordinate campaign calendars and ensure timely deployment of all marketing efforts
- Monitor and report on key performance indicators (KPIs) across channels, identifying trends and opportunities for optimization
- Assist in content creation and campaign messaging aligned with brand voice and seasonal strategy
- Collaborate with internal teams to align marketing efforts with product launches, promotions, and inventory priorities
Merchandising
Own and continuously improve the quality and performance of the WakeMAKERS product catalog.
- Create and maintain product descriptions that are accurate, compelling, and SEO optimized
- Manage product imagery, ensuring consistency, quality, and completeness
- Build and enhance product detail pages with attribute blocks, content sections, and supporting media
- Maintain and improve product finder tools and filtering systems to enhance the customer shopping experience
- Ensure all product listings represent best-in-class standards for usability, clarity, and conversion
- Identify gaps or opportunities within the catalog and take initiative to improve them
WakeMAKERS Core Values
Customer: The entire reason we exist is because of our customers, everything we do is to
add value for them and offer a wow experience
Expert: We are the experts; whatever your position is, commit to excellence, and being an
expert in your field
Innovate: Be adaptable, open to change and creative in order to fill our halls with “firsts” that disrupt our industry
Improve: Have a passion for continuously improving all the time, and leave everything better than you found it
Community: Leave things better than you found them, in the community of WakeMAKERS, and our greater community as a whole
Integrity: Respect for all, integrity always, and a “do the right thing” approach are critical characteristics of working at WakeMAKERS
Key Responsibilities
- Be a problem solver to prevent fires. We don’t want to be firefighters, we want to be fire preventers
- Be committed to establishing standards and holding yourself and other team members accountable
- Practice Kaizen to make sure we are continually improving all processes
- Own all aspects of the product catalog and product merchandising, product attributes, image uploads and other product related content
- Assist in development and lead the implementation of long-term strategy for each of the top-level product categories based on the projected growth opportunities
- Work with Marketing and Purchasing teams to develop sell-through strategies for underperforming categories and SKUs
- Work with the Purchasing Team to expand the product offering in an efficient way throughout product categories
- Write unique and compelling copy that is optimized for SEO for all products in the catalog
- Collaborate with the Marketing and Purchasing Teams to create key media pieces (video, photos, resource section content) for top-selling SKUs in each product category
- Manage the company’s strategy, listing, promotion and performance on online marketplaces – e.g. Amazon, eBay
- Oversee product creation and product lifecycle management
- Optimize online navigation, search filters, product sorting rules and overall site presentation based on a data driven approach (click funnels, traffic, conversion, etc.)
- Optimize product sell-through using merchandising tactics to drive revenue and conversion growth
- Manage and optimize top performing landing pages and categories. Identify ways to improve the customer experience
- Prepare a monthly report on KPIs listed below; including analysis and proposing recommendations
- Ensure that all site product content is current, relevant, accurate, engaging and optimized for organic search
- Lead internal technology initiatives to make all aspects of merchandising easier and more efficient, including ownership of integrations and 3rd party resources
- Stay up-to-date with current and developing eCommerce merchandising trends, research and analyze the competitive landscape.
Skills
- Critical thinking: The ability to problem solve, prioritize and look at the big picture are critical.
- Team player: Integrate well with the team, be a cheerleader when needed, but also hold the team accountable.
- Work in a fast paced environment and maintain focus on priorities with constant distractions.
- Embrace Technology: We are a technology company, so being open, and comfortable utilizing technology solutions is critical.
Critical KPIs
- User Session Duration
- Sessions
- Conversion Rate
- Average Order Value
- Bounce Rate
- Products Added
- Catalog Size (active SKU Count)
- Best Sellers
- Slow Movers
- Pending Items
- Class Scorecards