VitalCare Health Services, P.C. Onboarding Specialist Lehi, UT · Contractor

Apply for Onboarding Specialist

Position Overview: The Onboarding Specialist supports Skilled Nursing and Residential Facilities by facilitating patient enrollment in VitalCare’s telehealth platform, ensuring a seamless and user-friendly onboarding experience.

We are seeking a dedicated and personable Onboarding Specialist to join our team. In this role, you will play a vital part in facilitating the smooth onboarding of patients into VitalCare’s telehealth platform. You will work closely with Skilled Nursing Facilities and Residential Facilities to ensure that patients are effectively enrolled, educated, and prepared to use our telehealth services.

Key Responsibilities:

• Patient Onboarding: Guide patients and facility staff through the onboarding process, ensuring all necessary documentation and information is accurately collected and processed.
• Education: Provide clear and patient-friendly explanations of how to use the telehealth platform, addressing any questions or concerns.
• Coordination: Collaborate with facility staff to schedule and complete onboarding sessions efficiently.
• Technical Training: Train facility staff in using the app.

Qualifications:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Basic proficiency with technology and the ability to explain technical processes to non-technical individuals.
• Attention to detail and excellent organizational skills.
• Ability to travel locally to Skilled Nursing and Residential Facilities as required.

What We Offer:

• Competitive hourly pay of $15-$20/hour, based on experience.
• Comprehensive training on VitalCare’s telehealth platform and processes.
• Opportunity to make a meaningful impact in the healthcare industry.
• Supportive and collaborative team environment.