Visionary Technology Consultants LLC Dell Certified Laptop Technician (Secret Clearance) Fulton, MD · Full time Company website

Apply for Dell Certified Laptop Technician (Secret Clearance)

The primary function of the Configuration Technician is to configure and image laptop, desktop, and server systems.

This role has responsibilities that include working with secure hardware provided by a government contractor; therefore, Secret Clearance is required.

This is an entry-level, on-site position in Fulton MD. Work hours are M-F, 8:00a - 5:00p. Our benefits for full-time employees include Medical, Dental and Vision insurance, 401k with company match and PTO.

Duties and Responsibilities:

• Install operating systems and software packages on a variety of computer systems.
• Conduct software imaging for both new and repurposed desktops and laptops.
• Deploy system images using a range of imaging packages for optimal performance.
• Skillfully integrate hardware components onto laptop, desktop, and server systems.
• Identify and resolve issues with laptops and desktops that are non-operational upon receipt.
• Thoroughly assess and diagnose various returned computers and peripherals.
• Execute post-imaging tasks, including system renaming and domain joining, with precision.
• Maintain a commitment to following imaging procedures meticulously for consistent results.
• Generate asset tags and securely affix them to hardware systems for effective asset management.
• Efficiently unpack and set up materials to initiate the configuration process.
• Thoroughly examine received materials, verify part numbers, and address discrepancies promptly.
• Conduct daily quality control assessments to ensure accuracy and reliability in orders.
• Uphold a clean and organized shared work area to enhance efficiency and workplace safety.

Qualifications:

• Minimum of 1 year of relevant experience.
• Proficient in computer operating systems.
• Strong ability to document and automate software installations.
• Excellent attention to detail.
• Exceptional work ethic.
• Team-oriented with strong multitasking abilities.
• Dependable and reliable.
• Excellent communication skills.
• Dell Laptop & desktop repair certification is a plus.
• A+ and N+ certification is advantageous.
• Physical ability to lift 50 lbs and work on feet for the entire shift.
• US citizenship is required for this position.