Veteran Enhanced Technology Solutions (PM-SR) Senior Project Manager Remote · Full time Company website

Deliver exceptional project management, business analyst expertise, and customer service throughout service engagements

Description

About Us: Veteran Enhanced Technology Solutions (VETS) aims to revolutionize the technology industry while supporting Veterans' transition from military life to IT careers. We achieve this through a relentless focus on customer success, a dedication to serving with integrity and commitment, and investment in the coaching and development of our staff and clients. Our client success and service approach drive our vision and mission to transition people – transform the world.

 

As an Elite ServiceNow consulting and implementation services partner, our team brings extensive industry experience and expertise in navigating IT and business complexities to improve operational efficiency, transparency, and accountability.


Our Values: Pathfinder | Courage | Service to Others


  • What "Pathfinder" means to us:
  • To embody the qualities of exploration, innovation, resilience, adaptability, and leadership. We prioritize blazing new trails, discovering uncharted territories, and setting precedents in the IT industry.


  • What "Courage" means to us:
  • To commit to bravery, embracing challenge, perseverance, and integrity. We encourage our team and to face challenges head-on, make bold decisions, and uphold ethical standards even in difficult situations. 


  • What "Service to Others" means to us:
  • To emphasize a commitment to prioritizing the needs and well-being of customers, employees, and the community. We foster a culture of empathy, generosity, and social responsibility, ensuring that the organization operates with a focus on making a positive impact.


All to transition people and transform the world.



In this role, your responsibilities will include (but are not limited to):

  • Participate in internal projects as required
  • Act as the primary point of contact for clients, actively engaging, addressing concerns, ensuring successful delivery, and proactively identifying opportunities for additional services
  • Establish and maintain strong relationships with clients, understanding their business needs, and ensuring client satisfaction
  • Deliver exceptional project management, business analyst expertise, and customer service throughout service engagements
  • Provide oversight, leadership, and management of all administrative functions on all assigned projects 
  • Monitor project timelines, budgets, and resources to ensure successful and timely delivery
  • Manage best practices on behalf of PMO within project scope
  • Manage project documentation and customer communications
  • Demonstrate exceptional project management of over 4 consecutive projects and one program-level project
  • Demonstrate mastery understanding of OCM best practices and lead OCM functions within projects
  • Oversee and manage best practices on behalf of PMO
  • Within three months from date of hire, the following must be acquired:
  • ONE (1) CSA or CAD
  • FIVE (5) Micro Certifications
  • ONE (3) Sales/Pre Sales Certifications


Highly Desired:

  • PMP Certification
  • 3+ years of ServiceNow Experience


As an employee of VETS, you are eligible for our benefits program which include the following:

  • Unlimited PTO
  • Paid Holidays
  • Medical, Dental, and Vision
  • Health Stipend if Health Benefits Declined
  • 401k Upon 1 Year of Employment
  • Company Bonus Program - Each active, full-time*, non-commissioned employee hired prior to October 1st each calendar year is eligible to participate in the bonus program.  





Transition People | Transform the World

VeteranETS.com | [email protected] | 4926 43rd St. Suite 150, McClellan, CA 95652

Salary

$130,000 - $170,000 per year