Veteran Enhanced Technology Solutions (EA) Executive Assistant Remote · Full time Company website

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About Us: Veteran Enhanced Technology Solutions (VETS) aims to revolutionize the technology industry while supporting Veterans' transition from military life to IT careers. We achieve this through a relentless focus on customer success, a dedication to serving with integrity and commitment, and investment in the coaching and development of our staff and clients. Our client success and service approach drive our vision and mission to transition people – transform the world.

As an Elite ServiceNow consulting and implementation services partner, our team brings extensive industry experience and expertise in navigating IT and business complexities to improve operational efficiency, transparency, and accountability.

Our Values: Pathfinder | Courage | Service to Others

• What "Pathfinder" means to us:
• To embody the qualities of exploration, innovation, resilience, adaptability, and leadership. We prioritize blazing new trails, discovering uncharted territories, and setting precedents in the IT industry.

• What "Courage" means to us:
• To commit to bravery, embracing challenge, perseverance, and integrity. We encourage our team and to face challenges head-on, make bold decisions, and uphold ethical standards even in difficult situations. 

• What "Service to Others" means to us:
• To emphasize a commitment to prioritizing the needs and well-being of customers, employees, and the community. We fosters a culture of empathy, generosity, and social responsibility, ensuring that the organization operates with a focus on making a positive impact.

All to transition people and transform the world.

In this role, your responsibilities will include (but are not limited to):

Calendar Management:

• Schedule and manage appointments, meetings, and events.
• Coordinate schedules across different time zones.
• Proactively address and independently resolve scheduling conflicts.

Email and Inbox Management:

• Organize and maintain the executive’s inbox.
• Draft, review, and send communications on behalf of the executive.
• Implement and manage a folder system to ensure emails are categorized and easily accessible.
• Regularly update and maintain the folder system.

Client Notes and CRM Management:

• Add client notes and status updates into Salesforce.com or other CRM systems.
• Ensure all client information is accurate and up-to-date.
• Generate and distribute client-related reports as needed.

Travel Coordination:

• Arrange domestic and international travel, including flights, accommodations, and ground transportation.
• Prepare travel itineraries and ensure all travel documents are in order.
• Address any travel-related issues promptly.

Event Coordination:

• Plan and coordinate events, including meetings, conferences, and virtual events.
• Manage event logistics, including venue booking, catering, and equipment setup.
• Virtually attend events and meetings to take notes and record key action items.

Meeting Support:

• Attend department meetings virtually to take notes.
• Record and distribute minutes of meetings.
• Manage tracking of follow-up on key action items and tasks to ensure completion.

Ad Hoc Tasks:

• Serve as a key liaison between the executive and applicable colleagues/clients.
• Creation of presentations, reports, etc for internal and external distribution.
• Prepare, reconcile and submit expense reports as needed.
• Perform various administrative tasks as assigned by the Principal/Managing Director.
• Provide support on special projects and initiatives.

Required Skills and Qualifications:

• Bachelor’s degree preferred but not required.
• Minimum of 3-5 years of experience as an executive assistant or in a similar role.
• Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams).
• Familiarity with Salesforce.com is a strong advantage.
• Must be located in the US, PST time zone only

Key Competencies:

• Exceptional organizational and time-management skills with a proven track record of multi-tasking.
• Strong written and verbal communication skills.
• Ability to work independently and prioritize competing requests simultaneously.
• High level of discretion and confidentiality.
• Detail-oriented and proactive approach to tasks.

About You:

• Diligent and proactive.
• Professional and personable demeanor.
• Clear communicator with a love for problem solving.
• Ability to work effectively in a remote environment with periodic in-office attendance (25% in office attendance required).
• Flexibility to attend virtual meetings and events as needed.

Your employment with VETS will be on an at-will basis, which means you and the company are free to terminate the employment relationship at any time for any reason. As an employee of VETS, you are eligible for our benefits program which include the following:

• Unlimited PTO
• Paid Holidays
• Medical, Dental, and Vision
• Health Stipend if Heath Benefits Declined
• 401k Upon 1 Year of Employment
• Company Bonus Program - Each active, full-time*, non-commissioned employee hired prior to October 1st each calendar year is eligible to participate in the bonus program.  

Transition People | Transform the World

VeteranETS.com | [email protected] | 4926 43rd St. Suite 150, McClellan, CA 95652