Velvet Cannabis Budtender Martinez, CA · Part time Company website

Velvet Martinez is looking for a customer focused dispensary associate who delivers exceptional service by guiding customers through cannabis product selections, processing transactions, and ensuring a clean, organized, and compliant retail environment. This role combines product expertise, sales support, and operational responsibilities to create a safe, informative, and engaging customer experience in our store.

About Velvet Cannabis

At Velvet Cannabis, we're committed to delivering an exceptional customer experience. Our standards revolve around providing outstanding customer service, fostering teamwork, maintaining a clean environment, and valuing our people and our customers. Together, we create amazing experiences for each other. Founded by two friends and California natives in 2018, Velvet Cannabis was created with one goal in mind, to deliver an exceptional experience for every customer. Our premium retail locations offer clean, airy, and welcoming spaces with a warm, approachable atmosphere and attentive staff ready to guide you through our menu. Whether you’re a longtime enthusiast, patient, or just canna-curious, we’re here to ensure you feel at home and cared for every step of the way.

Description


Budtender Job Description

About us: 

Velvet Cannabis is Central Contra Costa County's first retail full service dispensary. We are local, East Bay natives who love cannabis and believe it provides a positive impact in our lives as well as throughout our communities. 


Velvet Cannabis partners with world class cannabis brands to curate a unique, cutting edge and refreshing take on cannabis. Our extensive industry relationships and experience allow us access to some of the best, lab tested and safe cannabis products available at affordable prices. 


We are looking for professional Budtenders & Cannabis Enthusiasts. As a Budtender, you are the face of Velvet Cannabis focused on providing an exceptional customer experience.


Budtender Responsibilities: 

  • Act in a professional manner, greeting customers, and facilitating sales, ensuring exceptional customer experience
  • Advising customers on cannabis products based on their needs, preferences, budgets, and interests 
  • Keeping up to date with the cannabis industry standards, new products, strains, and changes in laws, as well as industry trends 
  • Processes customer transactions using Velvet’s Point of Sale (POS) system.
  • Ensuring the dispensary is clean, stocked, and well-organized at all times
  • Educating customers on the safe use of cannabis products provided at Velvet Dispensary
  • Upsells when appropriate; promote current sales, promotions, discounts, etc.
  • Verifying proper identification of customers to verify they are of legal age to purchase and consume products offered
  • Maintains the professional appearance of the sales floor
  • Inventory of cannabis products
  • Ensuring sales floor is always stocked and well-organized 
  • Assisting in various dispensary operations while maintaining hygienic conditions
  • Ability to remain stationary position for a minimum of 3 hours
  • Ability to stand, walk, stoop and kneel 
  • Ability to grasp, finger, and reach 
  • Ability to effectively communicate 


Budtender Requirements: 

  • Previous Cannabis experience preferred 
  • Knowledge of cannabis strains and their benefits, effects, etc.
  • Outstanding customer service & communication skills 
  • Attention to detail & multi-tasked oriented 
  • A passion & interest for all things cannabis 
  • Drive to go above and beyond for your team and your customer 


Benefits & Perks 

  • Comprehensive paid time off package including two weeks of vacation accrued annually based on a 40 hour work week, plus sick time and volunteer time off
  • Comprehensive health, dental, and vision benefits and a 401k plan for eligible employees starting after your first 30 days
  • Company provided onsite snacks and beverages 
  • Employee discounts, product samples, company sponsored events, and additional employee perks
  • A dynamic, fast-paced work environment with a passionate team of cannabis enthusiasts


Velvet Cannabis is a fast-paced, dynamic environment looking for team members to join our amazing team. We are fun, driven, and entrepreneurial, focused on creating an amazing culture while providing best in class customer service. Come join our amazing team and help us make a positive impact on the world through cannabis! 


We’re an equal opportunity employer.