Valvoline Express Care (Sams Automotive Care, Inc) Service Center Manager Rowland Heights, CA · Full time

Apply for Service Center Manager

Valvoline Express Care is a well-established automotive service provider committed to delivering top-notch customer service and maintaining vehicles at peak performance. We are currently seeking a dynamic and experienced individual to become part of our team as a Service Center Manager. If you are a results-oriented and motivated individual with a passion for delivering exceptional service, and are ready t rev up your career we invite you to apply and submit your resume. Become a part of our VEC team where we value your dedication & passion for cars!!

Responsibilities:

- Perform routine preventative maintenance such as oil change, tire rotation, brake repairs, etc.

- Oversee daily operations of the lube center, ensuring smooth and efficient functioning

- Manage and supervise team, ability to to build and maintain positive relationships with team members and customers

- Overseeing the overall functioning of the service center including, maintenance, security, and compliance with regulations

- Maintaining effective communication channels with staff and management

- Ensuring high quality customer service and satisfaction by maintaining standards and addressing customer concerns

- Develop and implement training programs to enhance employee skills and knowledge

- Monitor and maintain inventory control, ensuring adequate stock levels

- Enforce organizational, safety policies and procedures to ensure compliance

- Hire, and train new staff members

- Provide leadership and guidance to the team, fostering a positive work environment

Experience Needed:

- Strong sales and customer service background

- Proficient in training development and implementation

- Excellent organizational and multitasking skills

- Ability to effectively manage inventory control processes

- Strong leadership qualities

-Ability to make sound decisions and capability to think strategically

- Effective problem-solving skills to address challenges and find practical solutions

Qualifications:

- High School Diploma or GED (preferred)

- Previous experience in a managerial or supervisory role (required)

- Automotive experience (required)

- Strong communication skills

- Enthusiastic & trainable

- Bilingual skills (preferred)

Note: Please submit your resume highlighting your relevant experience for consideration.

Job Type: Full-time

Salary: $47,000.00 - $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person