Valaguard, Inc. Entry Level IT Help Desk Technician Lubbock, TX · Full time

We are looking for an entry level IT Technician that has a positive attitude and willingness to learn. You will gain knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.



  • Set up workstations with computers and necessary peripheral devices
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Perform troubleshooting to diagnose and resolve problems
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Maintain printer toner inventory toner and troubleshoot printers.
  • Unload and unbox hardware components such as monitors, printers etc.


  • Excellent diagnostic and problem solving skills
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • Willingness to Learn


$15 - $18 per hour