Usawa Wellness Services Operations & Client Services Coordinator Live Oak, TX · Part time

Apply for Operations & Client Services Coordinator

We are integrative collective of mental health professionals that aim to offer competent care through connection, creativity and compassion. We offer therapy, testing and yoga services, with the ideal that wellness is not achieved through one mind but through mind, body and spirit.

This role is ideal for someone who communicates well, takes initiative, stays organized, and is comfortable managing multiple responsibilities in a professional healthcare environment.

Responsibilities

Responsibilities may include:

• Supporting daily office operations
• Assisting with client scheduling and administrative follow-up
• Responding to routine client questions and requests
• Supporting intake and referral processes
• Assisting with records requests, forms, and documentation
• Helping maintain accurate administrative records and tracking systems
• Supporting insurance and payment-related administrative tasks
• Assisting clinicians with appropriate administrative needs
• Managing mail, scanning, supplies, and general office organization
• Assisting with community outreach, events, and special projects
• Following assigned tasks through completion and escalating concerns when appropriate

Qualifications

Required:

• Strong communication and organizational skills
• Dependability and consistent attendance
• Ability to maintain confidentiality
• Professional and client-centered communication
• Comfortable learning new technology and administrative systems
• Ability to prioritize tasks and work independently
• Strong attention to detail and follow-through

Preferred:

• Previous experience in behavioral health, healthcare, medical administration, or a professional office
• Experience with scheduling, insurance, medical records, or electronic health records
• Education or training in social work, psychology, counseling, healthcare, business, or a related field
• LBSW, LMSW, LPC Associate, behavioral-health graduate student, or someone interested in growing within a mental-health practice. If licensed, the position may be hybrid (administrative & clinical).

Clinical credentials are not required.

Growth Opportunity

This position may grow in hours and responsibilities based on performance and practice needs.

Candidates pursuing behavioral-health licensure may also have future opportunities for appropriate clinical or case-management responsibilities once applicable education, licensure, supervision, and credentialing requirements are met.

What We Value

We are looking for someone who is:

• Reliable
• Proactive
• Organized
• Professional
• Comfortable taking ownership of assigned responsibilities
• Willing to learn
• Able to communicate effectively and work collaboratively

Usawa Wellness Services is an equal opportunity employer.