Usawa Wellness Services Client Services Coordinator/Case Manager Live Oak, TX · Full time

Apply for Client Services Coordinator/Case Manager

Case Management:

• Provide case management services to clients as assigned
• Complete paperwork in an orderly and timely fashion

Client Management:

• Setting up new clients in our EHR
• Sending intake documents to new clients
• Social Media Management
• Sending appointment confirmations & out of office reminders
• Responding to secure text messages with clients

Email and Calendar Management:

• Reading & responding to our business emails
• Scheduling & rescheduling clients
• Adding new business contacts to our database

Required Qualifications:

• Great interpersonal skills and comfort in talking with new people
• LBSW or BSW with plans to take exam to receive LBSW
• Excellent organization and time management skills
• Clear background check
• Knowledge of HIPAA laws and regulations
• Confidence to work independently coupled with openness to constructive feedback
• The ability to think on your feet and problem-solve without explicit guidance
• “Tech savvy” with Office suite, social media, PDF software, etc.