Usawa Wellness Services Client Services Coordinator/Case Manager Live Oak, TX · Full time

Looking for LBSW to handle client care and provide case management


Case Management:

  • Provide case management services to clients as assigned
  • Complete paperwork in an orderly and timely fashion

Client Management:

  • Setting up new clients in our EHR
  • Sending intake documents to new clients
  • Social Media Management
  • Sending appointment confirmations & out of office reminders
  • Responding to secure text messages with clients

Email and Calendar Management:

  • Reading & responding to our business emails
  • Scheduling & rescheduling clients
  • Adding new business contacts to our database

Required Qualifications:

  • Great interpersonal skills and comfort in talking with new people
  • LBSW or BSW with plans to take exam to receive LBSW
  • Excellent organization and time management skills
  • Clear background check
  • Knowledge of HIPAA laws and regulations
  • Confidence to work independently coupled with openness to constructive feedback
  • The ability to think on your feet and problem-solve without explicit guidance
  • “Tech savvy” with Office suite, social media, PDF software, etc.