Usawa Wellness Services Client Services Coordinator Live Oak, TX · Part time

Front desk Intake Coordinator needed for mental health practice.

Description

Client Relations and Administrative Support:

  • Assisting in onboarding new clients in our EHR system
  • Coordinating intake documents for new clients
  • Managing social media platforms as needed
  • Handling incoming referrals and phone calls for new clients
  • Responding to secure text messages from clients

Email and Calendar Coordination:

  • Monitoring and responding to business emails
  • Scheduling and rescheduling client appointments
  • Updating and maintaining business contact database

Required Skills and Qualifications:

  • Strong communication skills and ability to engage with clients
  • Effective organization and time management abilities
  • Clean background check
  • Understanding of HIPAA laws and compliance
  • Ability to work independently and accept feedback
  • Quick problem-solving skills and ability to adapt
  • Proficiency in Office suite, social media platforms, and PDF software.