Essential Functions:
- Recruits, hires, trains, and develops its staff.
- Through selection with a focus on training and execution.
- Responsible for payroll administration, including daily punch edits, staff scheduling compliance, payroll transmission and Payroll reporting as needed.
- Ensures compliance with MdM’s personnel policies and procedures.
- Ensures compliance with all State, Local and Federal regulations.
Expense Functions:
- Leads all expenditures to be within budget.
- Control payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Customer service and personal Functions:
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
- Supervises and coaches Retail Associates in providing efficient and friendly service at the registers and on the floor.
- Always represents and supports the Company brand.
- Leads the store activities to ensure a clean, neat, and easy to shop environment.
Qualifications and Specials Skills Required:
- Three or more years of leadership experience in a retail environment.
- Must maintain a high level of customer service and passion for health & wellness.
- Must demonstrate the ability to lead, manage, motivate and communicate positively with associates at all levels.
- Ability to train, coach and develop associates at all levels.
- Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks, and execute to achieve results.
- Fluency in Spanish and at least 80% fluency in English.
- Must exercise considerable independent judgement and discretion.
-
Ability to work evenings and weekends.
Join our vibrant, close knit, and growing company whose founder and staff care not only about their customers, but about the employees’ professional growth as well. Constant learning and career development is part of this opportunity.