Upper Hand Sales Solution Architect Indianapolis, IN · Full time

We are looking for an eager and motivated Sales Solution Architect to join our Sales Team to drive revenue growth through the sale and onboarding of new sports facility customers to the Upper Hand Software. As a sales solution architect, you will work inbound marketing leads who submitted a demo request to learn more about buying Upper Hand software. You will conduct live video demonstrations of the Upper Hand software and provide your technical expertise to assist them in the decision to purchase Upper Hand. In addition to being their sales advisor, you will help architect the new customer’s account during the onboarding process.


As a Sales Solution Architect on our Sales team your core responsibilities will include:

  • Conduct online demonstrations of Upper Hand software to inbound warm leads
  • Manage a pipeline of prospective customers; leading them to become a customer of Upper Hand
  • Work alongside other sales team members to consistently improve processes to drive up sales activity conversion rates
  • Manage a pipeline of new customer opportunities and onboarding of sold customers
  • Help transition your new customers to educational resources for ongoing support and training

On day one we will expect you to exhibit...

  • A passion for sports, business and technology
  • An extremely strong written and verbal communication skills
  • Ability to excel at online presentations and present oneself in a professional manner
  • A strong ability to simplify complex technical problems in easy to understand solutions
  • An understanding of business models and how to provide technical assistance to align software to customer needs
  • Basic understanding for sales metrics, terminology, processes
  • Basic knowledge of CRM software
  • Experience from direct sales of 2-3 years minimum
  • A competitive drive and desire to win 

Additional qualities we look for in a teammate include:

  • Fun, outgoing and energetic personality
  • Strong desire to work at a startup with a small team environment
  • Welcoming of change; adapt quickly to new sales tools and services


  • $45,000 to $55,000 base + commission

Benefits and Perks:

  • Medical: Upper Hand pays 80% of premium for both the employee and dependents
  • Dental and Vision: Upper Hand pays 50% premium for both the employee and dependents
  • 401K benefits offered through Guideline with premium offerings from Vanguard
  • Combined Personal Time Off (PTO): Unlimited days per year
  • Modern office with ergonomic Herman-Miller sit-stand desks, chairs and rotating dual monitor stands; Seven flat-screen tv’s with a relaxation room
  • Free coffee and tea with 16 flavors; complimentary snacks and other beverages
  • Company retreats and outings
  • Support for H-1B sponsorship


$45,000 - $55,000 per year