UpMerch Account Executive Chicago, IL · Full time Company website

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About UpMerch

UpMerch is a full-service custom-branded merchandise provider, delivering end-to-end solutions that simplify the management of custom merchandise programs. We build custom merch stores, provide real-time order and inventory dashboards, and handle secure warehousing with global fulfillment, ensuring a seamless experience for our customers.

We’re a small but rapidly growing team based in downtown Chicago. We're an energetic and ambitious group that thrives on collaboration and innovation. We work closely together, leveraging our diverse skill sets to solve complex challenges and deliver exceptional results for our clients. We're passionate about using technology to streamline processes, automate workflows, and continuously improve our services. We value high integrity, meritocracy, a strong work ethic, and a fun, personable attitude. We're looking for individuals who share our growth mindset and are excited to join a dynamic team where they can make a real impact.

Job Description

We are seeking a motivated and results-oriented Account Executive to join our growing team. In this role, you will be responsible for developing and managing your own book of business, focusing on building relationships with Human Resources and Marketing managers at mid-sized and large companies. You will help clients develop and execute custom-branded merchandise programs that meet their specific needs, leveraging UpMerch's full suite of services.

Training

For the first six months, you’ll work side-by-side with a seasoned, top-performing Account Executive, supporting their book of business and mastering the fundamentals of our industry. After completing this immersive training program, you’ll transition to building and managing your own accounts, prepared with the confidence and expertise to succeed. Throughout both your training and beyond, you’ll participate in weekly strategy sessions with fellow Account Executives, our marketing team, and our CEO to ensure your long-term success.

Requirements

• Minimum 1-2 years of full-time work experience.
• Bachelor's degree preferred.
• Sales or industry experience is a plus.

Who is a Good Fit

• Competitive & Driven: Sets ambitious goals and pushes to exceed them.
• Positive & Adaptable: Maintains an optimistic outlook and embraces change.
• Proactive & Resourceful: Anticipates needs and solves problems independently.
• Hardworking & Committed: Goes above and beyond to deliver exceptional client service.
• Strong Communicator: Excellent written and verbal communication skills.
• Outgoing & Personable: Builds rapport easily and thrives in social settings.
• Flexible & Open-Minded: Welcomes feedback and pursues continual learning.
• Organized & Detail-Oriented: Manages multiple customer priorities efficiently.
• Independent & Collaborative: Takes initiative while contributing as a reliable team member.

Benefits

• Growth and Impact: Significant opportunity for career advancement and personal growth, tackling diverse challenges and directly contributing to the company's success.
• Hybrid Schedule: Tuesday & Thursday in-office; Monday, Wednesday, & Friday remote
• 401(k) with Company Matching
• Health, Dental, and Vision Insurance: $250/month employer contribution
• Laptop Provided: Up to $1,500 budget; becomes employee-owned after 6 months
• In-Office & Home Workstation Set-Up: Dual monitors, keyboard, and mouse
• Monthly Commuter and Cell Phone Stipends
• Flexible Paid Time Off
• Profit Sharing: Eligible after 12 months
• Pet-Friendly Office

Compensation

• Base Salary: $45,000
• Commission: Earn a percentage of every deal you win.
• On-Target Earnings (OTE):
• Year 1: $60,000
• Year 2: $100,000
• Year 3: $135,000

Logistics

• Start Date: February 2025
• Location: 520 W Erie St. Suite #340, Chicago, IL 60654