Upgrade Labs Park City Health, Fitness, Biohacking, and Wellness Coach (Sales-Driven) | Full-time including Fridays, Saturdays, and Sundays Park City, UT · Full time Company website

Apply for Health, Fitness, Biohacking, and Wellness Coach (Sales-Driven) | Full-time including Fridays, Saturdays, and Sundays

Join us on a unique opportunity to upgrade our community at Upgrade Labs, Park City. Upgrade Labs is a luxury 360 wellness experience, where cutting-edge technology transforms clients—mind and body. Upgrade Labs PC offers state-of-the-art performance, recovery, and cognition training.

Job Type: Full-time

Pay and perks

• $18.00 to $23.00 per hour (depending on experience)

• Potential for monthly commissions (based on performance and sales)

• PTO (accrued based on time worked)

• Employee discount

• Opportunities for advancement

About Upgrade Labs

Upgrade Labs is a Human Upgrade Center focused on helping clients recover faster, perform better, and feel more energized with science-backed services and an elevated, high-touch experience. We combine data, technology, and coaching so clients get measurable progress with a minimum effective dose.

Role overview

This is a client-facing, consultative sales and coaching role for someone who thrives in a high-end spa, wellness center, med spa, or luxury fitness environment. You will deliver world-class hospitality while driving membership growth through tours, follow-up, and confident, ethical closing.

Key responsibilities

Sales and growth (primary focus)

• Convert walk-ins, tours, and leads into memberships and packages through a consultative, relationship-based sales approach.

• Deliver compelling tours that connect client goals to the right services and membership options, then confidently ask for the sale.

• Follow up with prospects by phone, text, and email, track outcomes, and move leads through the pipeline with urgency and warmth.

• Hit monthly sales and conversion goals, contribute to team targets, and participate in promotions and community events.

• Upsell and cross-sell appropriately: add-on services, package upgrades, retail, and referrals, always aligned to client outcomes.

Client experience and operations

• Serve as the first point of contact and create a premium, welcoming experience for members and guests.

• Provide high-level customer service and hospitality: check-ins, scheduling, and proactive issue resolution.

• Run clients safely through services after training and according to center standards.

• Manage the membership database: register new clients, process payments, and maintain accurate client notes.

• Handle register, merchandise, and membership transactions with attention to detail.

• Complete opening and closing procedures, hourly facility checks, and cleanliness and presentation standards.

• Uphold confidentiality, discretion, and a polished, high-end environment.

Who you are

• You are a strong closer with a service-first mindset: you love sales because you love helping people commit to themselves.

• You can hold confident conversations about price, value, and urgency without being pushy.

• You enjoy performance coaching culture and can speak credibly to health, fitness, and recovery goals.

• You are friendly, outgoing, and energetic, and you can build trust with anyone from athletes to high-performing executives.

Qualifications

Required

• Ability to work on site in Park City.

• Schedule flexibility, including Fridays, Saturdays, and Sundays.

• Customer service experience in a high-touch environment.

• Strong verbal and written communication skills.

• Comfortable using a CRM or membership software, and willing to track leads, follow-ups, and sales results.

• Ability to meet the physical requirements of the job: standing up to 8 hours, occasional sitting, walking, kneeling, reaching, lifting or moving up to 25 pounds.

Strongly preferred (what we are prioritizing right now)

• Proven sales experience in a luxury spa, med spa, wellness center, boutique gym, or similar high-end service business, including memberships and packages.

• Experience with personal training or a personal trainer background, or experience selling personal training packages, fitness coaching, or premium training programs.

• Comfort coaching clients on basic fitness and recovery habits in a way that supports retention and long-term results.

Does this describe you

• You can combine hospitality, coaching energy, and sales skill into one smooth client experience.

• You take ownership of outcomes and follow up until the client has a clear next step.

• You want a role where performance matters, and your commissions reflect your impact.

• You believe in upgrading yourself and helping others do the same, smarter not harder.