Inside Sales & Relationship Agent (Remote)
Company: Unified Growth Partners Corporation
Location: Remote
FLSA Classification: Non-Exempt (Hourly)
Schedule: Full-time (with potential for overtime during peak/AEP times)
Reports to: Inside Sales Manager
About Unified Growth Partners Corporation
Unified Growth Partners (UGP) is a tech-enabled distribution platform designed to connect consumers with the absolute best healthcare options for their needs.
Our secret? We don't make our agents waste time on bad leads. Through key strategic partnerships, our lead pipeline includes direct referrals from leading organizations and business partners. We qualify the traffic on our backend, delivering consistent, high-converting prospects directly to you.
Job Summary & The Role
At UGP, our Inside Sales & Relationship Agents manage the entire lifecycle of our members. You aren't just grinding on new sales 100% of the time. You will handle a mix of high-intent inbound/outbound sales and vital member retention and relationship management.
Essential Functions:
- Consultative Sales: Connect with high-intent, partner-referred consumers to understand their unique healthcare needs and guide them to the right Medicare and ancillary plan designs.
- Member Retention & Relationship Management: Conduct proactive outreach and retention calls to our existing membership book to ensure they are satisfied with their coverage, resolve questions, and build long-term brand loyalty.
- Compliant Data Management: Ensure accurate recording of customer information in our CRM and enrollment tools.
- Ethical Excellence: Exceed production targets while maintaining the absolute highest ethical and compliance (CMS, HIPAA, and TCPA) standards.
Required Education and Experience
- Active Health Insurance License (Required) and immediate releases in hand.
- Minimum 1 year of experience in Medicare / Health Insurance Sales.
- Demonstrated ability to build relationships over the phone.
Work Environment & Tech Requirements
- 100% Remote: A dedicated, quiet workspace at home free from distractions and capable of protecting PHI/HIPAA information.
- Equipment Provided: Unified Growth Partners provides all necessary computer hardware and phone equipment.
- Internet Requirements: You must provide a dedicated, high-speed internet connection (minimum 50 Mbps download / 10 Mbps upload, hardwired via Ethernet preferred) free from competing household usage to ensure crystal-clear audio quality.
- Prolonged periods of sitting at a desk and working on a computer.
Compensation & Benefits
- Compensation: $20.00 per hour base + a highly lucrative, uncapped commission structure where the real earning potential lies.
- Full W2 Benefits:
- Health, Dental, Vision and Life Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO) and paid company holidays
- Company-paid carrier appointments and non-resident licensing (NRL) support
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.