Job Title: Onsite Event Travel Staff, AKA Trip / Travel Director
Job Type: Contract per event; Day Rate
Job Description:
This role is responsible for providing exceptional on-site support and assistance during large-scale events. This role involves helping to manage various aspects of the event, including overseeing session rooms, attendee flow, gifting experiences, activations, and coordinating with hotel/venue staff, vendors, and reporting to the Onsite Staff Lead.
Dates and Needs:
We are a third-party agency with a variety of needs throughout the year.
Responsibilities will vary by event and need, but here are a few things you may work on while at an event in line with traditional event support staff and trip/travel director roles, including:
- Transportation and travel arrangements
- Luggage and bell staff management
- Hospitality desk and registration
- Mobile App, event technology, and attendee communications/slack
- Attendee flow and directional
- VIP support/liaison
- Venue liaison and room set-up
- Branding and signage installation
- Special events
- Decor installation
- Entertainment facilitation
- Function or session management
- Food and beverage management
- Gifting experiences and room drops
- Activations support
- Excursions and Activities (spa, golf, offsite activities, etc)
- And more.
Qualifications and Requirements:
- Prior experience as an event industry travel / trip director or travel staff.
- Excellent customer service and interpersonal skills
- Team spirit
- Willingness to roll your sleeves up and take a hands-on approach
- Strong problem-solving and decision-making abilities
- Ability to work well under pressure and in a fast-paced environment.
- Discretion and ability to manage confidential information.
- Excellent communication and collaboration skills.
- Ability to work on water vessels and boats.
- Ability to work outside in full sun circumstances.
- Ability to move and lift 50 pounds.
- Flexibility in shift timing and work structure.