Two Sisters Travel Travel Advisor Columbia, SC · Full time Company website

Apply for Travel Advisor

Two Sisters Travel is boutique travel agency specialized in curating custom itineraries and unforgettable trips. From leisure and luxury to adventure or cruising, we specialize in planning your perfect, stress-free vacation from start to finish.

About The Ideal Candidate:

You are inspired by travel and passionate about helping others experience the world. You are incredibly detail oriented & have a solid ability to build trust through exceptional customer service. You are a professional with a desire to build a career that involves consistent learning and a knack for marketing through social media.

Duties & Responsibilities:

• Consult (phone, zoom & in person) with clients to understand their travel goals, preferences & budget
• Provide expert recommendations on destinations, accommodations, tours, and experiences in custom proposals & detailed itineraries.
• Convert inquiries into confirmed bookings while meeting/exceeding sales goals.
• Follow company booking process and best practices for client satisfaction and retention for long term relationship & referrals
• Manage the entire travel experience from consultation to departure with exceptional customer service
• Report sales revenue and commission for accurate tracking and accounting
• Accurately process invoices, payments, and documentation in compliance with agency policies.
• Stay up to date on destination knowledge, travel trends, and supplier training.
• Support marketing and client engagement efforts (social media, newsletters, events, etc.).

Required Skills/Abilities:

• Solid understanding of geography, airlines, airports, cruise lines, and top destinations worldwide & experience in organizing international travel for business or personal 
• Ability to understand clients travel goals and needs and exceed their expectations
• Strong sales and consultative skills with a client-first mindset.
• Excellent organizational and time management skills, with the ability to handle multiple clients and deadlines simultaneously.
• High attention to detail when preparing itineraries, quotes, and documentation.
• Strong written and verbal communication skills; ability to build relationships and deliver exceptional client service.
• Passion for travel and creating memorable experiences for clients.
• Driven, self-motivated, and goal-oriented with a strong sense of accountability.
• Collaborative team player, but able to work independently with minimal supervision.
• Adaptable and resourceful in critical thinking skills to solving during travel emergencies
• Professional, enthusiastic, and approachable demeanor with a high standard of client care.

Job Requirements:

• Availability to work full-time hours, including occasional evenings/weekends for client needs or urgent travel support.
• Passport & willingness to participate in familiarization (FAM) trips, training, and ongoing professional development that involves overnight travel.
• Ability to maintain confidentiality with client information.
• Comfortable working across various technology systems in a fast paced environment 

Education/ Experience:

• High school diploma required
• Bachelor's degree preferred

What We Offer/ Provide: 

• Paid training & travel experiences
• Paid holidays & vacation time
• Salary with bonus