Two Sisters Travel Independent Travel Advisor Remote · Contractor Company website

The job of a Travel Advisor is to help individuals plan leisure travel. Their duties include advising clients on travel destinations, booking comprehensive travel itineraries, and providing an excellent customer service experience.

About Two Sisters Travel

Two Sisters Travel is boutique travel agency specialized in curating custom itineraries and unforgettable trips. From leisure and luxury to adventure or cruising, we specialize in planning your perfect, stress-free vacation from start to finish.

Description

About The Ideal Candidate:

You are inspired by travel and passionate about helping others experience the world. You are incredibly detail oriented & have a solid ability to build trust through exceptional customer service. You are a professional with a desire to build a career that involves consistent learning and a knack for marketing through social media.


Duties & Responsibilities:

  • Develop & execute marketing strategies in order to attract ideal client demographic
  • Consistently nurture your prospects to convert into clients
  • Follow company booking process and best practices for client satisfaction and retention
  • Hand-select itinerary components ideal for client style, budget, and duration
  • Report sales revenue and commission for accurate tracking and accounting
  • Manage the entire travel experience from consultation to departure with exceptional customer service
  • Accurately process invoices, payments, and documentation in compliance with agency policies
  • Stay up to date on destination knowledge, travel trends, and supplier training


Required Skills/Abilities:

  • Solid understanding of geography, airlines, airports, cruise lines, and top destinations worldwide & experience in organizing international travel for business or personal 
  • Ability to understand clients travel goals and needs and exceed their expectations
  • Strong sales and consultative skills with a client-first mindset.
  • Excellent organizational and time management skills, with the ability to handle multiple clients and deadlines simultaneously.
  • High attention to detail when preparing itineraries, quotes, and documentation.
  • Strong written and verbal communication skills; ability to build relationships and deliver exceptional client service.
  • Passion for travel and creating memorable experiences for clients.
  • Driven, self-motivated, and goal-oriented with a strong sense of accountability.
  • Collaborative team player, but able to work independently with minimal supervision.
  • Adaptable and resourceful in critical thinking skills to solving during travel emergencies
  • Professional, enthusiastic, and approachable demeanor with a high standard of client care.
  • Mastery in marketing strategies & tactics, especially creating engaging social media content


Job Requirements:

  • Access to their own technology (computer & phone will not be provided)
  • Reliable and quiet workspace
  • Minimum preferred supplier sales $200k annually
  • Comfortable working across various technology systems
  • Passport & willingness to participate in familiarization (FAM) trips, training, and ongoing professional development that involves overnight travel.


Education/ Experience:

  • High school diploma required
  • Bachelor's degree preferred


What We Offer/ Provide: 

  • Familiarization trips, virtual trainings, and other continuing education courses to maintain up to date knowledge in the industry
  • Signature consortia affiliation
  • Collaborative team environment
  • IATA card for qualified travel advisors
  • One-on-One Mentorship training
  • No fees & competitive commission structure up to 90%
  • Marketing support available
  • Technology Suite including Tern CRM & Itinerary Builder and email address