About The Ideal Candidate:
You are inspired by travel and passionate about helping others experience the world. You are incredibly detail oriented & have a solid ability to build trust through exceptional customer service. You are a professional with a desire to build a career that involves consistent learning and a knack for marketing through social media.
Duties & Responsibilities:
- Develop & execute marketing strategies in order to attract ideal client demographic
- Consistently nurture your prospects to convert into clients
- Follow company booking process and best practices for client satisfaction and retention
- Hand-select itinerary components ideal for client style, budget, and duration
- Report sales revenue and commission for accurate tracking and accounting
- Manage the entire travel experience from consultation to departure with exceptional customer service
- Accurately process invoices, payments, and documentation in compliance with agency policies
- Stay up to date on destination knowledge, travel trends, and supplier training
Required Skills/Abilities:
- Solid understanding of geography, airlines, airports, cruise lines, and top destinations worldwide & experience in organizing international travel for business or personal
- Ability to understand clients travel goals and needs and exceed their expectations
- Strong sales and consultative skills with a client-first mindset.
- Excellent organizational and time management skills, with the ability to handle multiple clients and deadlines simultaneously.
- High attention to detail when preparing itineraries, quotes, and documentation.
- Strong written and verbal communication skills; ability to build relationships and deliver exceptional client service.
- Passion for travel and creating memorable experiences for clients.
- Driven, self-motivated, and goal-oriented with a strong sense of accountability.
- Collaborative team player, but able to work independently with minimal supervision.
- Adaptable and resourceful in critical thinking skills to solving during travel emergencies
- Professional, enthusiastic, and approachable demeanor with a high standard of client care.
- Mastery in marketing strategies & tactics, especially creating engaging social media content
Job Requirements:
- Access to their own technology (computer & phone will not be provided)
- Reliable and quiet workspace
- Minimum preferred supplier sales $200k annually
- Comfortable working across various technology systems
- Passport & willingness to participate in familiarization (FAM) trips, training, and ongoing professional development that involves overnight travel.
Education/ Experience:
- High school diploma required
- Bachelor's degree preferred
What We Offer/ Provide:
- Familiarization trips, virtual trainings, and other continuing education courses to maintain up to date knowledge in the industry
- Signature consortia affiliation
- Collaborative team environment
- IATA card for qualified travel advisors
- One-on-One Mentorship training
- No fees & competitive commission structure up to 90%
- Marketing support available
- Technology Suite including Tern CRM & Itinerary Builder and email address