TruX Retail Partner, LLC Home Store Representative West Hartford, CT · Full time Company website

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At TruX, everything starts with people. We’re a retail merchandising partner built on truth, trust, and transparency — led by experts with decades of experience driving results for top retailers. Strong relationships, honest communication, and doing what’s right define how we work. Our teams show up with purpose, take pride in precision, and lead with accountability. When you join TruX, you join a culture of teamwork, growth, and partnership — where your work matters, your voice is heard, and together, we build something that lasts.

Position Summary 

The Home Store Representative is responsible for executing all planogram updates, category resets, and merchandising standards. This role operates independently within assigned stores, ensuring that all resets are completed accurately, efficiently, and on schedule. The Home Store Representative acts as the main point of contact for store leadership and is responsible for maintaining strong communication, accountability, and professionalism in all interactions. 

 

Essential Functions 

• Independently execute all planogram updates and cycle resets in assigned stores in accordance with Big Y program standards and timelines  
• Serve as the primary point of contact for store leadership, ensuring alignment on scheduling, expectations, and execution  
• Review planograms and verify accuracy of product placement, shelf tags, and merchandising standards  
• Complete reporting requirements including progress updates, issue tracking, and before-and-after photo documentation using company systems  
• Communicate regularly with supervisor regarding progress, challenges, and store needs  
• Ensure proper handling of fixtures and products while maintaining a clean, organized, and safe work environment  
• Adhere to all company and retailer safety policies and procedures  
• Demonstrate accountability, reliability, and ownership of assigned store results  
• Support special projects, promotional resets, or additional merchandising needs as assigned  

 

Qualifications 

• Ability to work independently with minimal supervision  
• Ability to meet deadlines and manage time effectively in a field-based role  
• Previous experience in retail merchandising, category resets, or store operations is preferred 
• Familiarity with planograms, schematics, and retail merchandising standards  

 

Knowledge, Skills, and Abilities 

• Strong attention to detail and accuracy  
• Effective communication and relationship-building skills  
• Strong organizational and time management abilities  
• Dependability and ability to work in a fast-paced environment  
• Problem-solving skills and ability to adapt to changing priorities  

 

Physical Demands 

• Ability to lift and move up to 40 pounds  
• Ability to stand and walk for extended periods  
• Frequent bending, kneeling, and reaching  
• Ability to use ladders or step stools as needed  

 

Work Environment 

• Field-based retail store environment  
• Travel between assigned store locations  

 

Equal Employment Opportunity Statement 

TruX Retail Partner is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, pregnancy, or any other status protected by federal, state, or local law. 

 

Disclaimer 

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties at any time in accordance with business needs. Nothing in this job description should be interpreted as creating an employment contract. Employment is at-will, where permitted by law.