Truffle Consulting LLC Salesforce Technical Consultant Remote · Full time

Apply for Salesforce Technical Consultant

Who We Are

Truffle is a unique consulting firm that prides itself on its exceptional talents and abilities. We have a team of highly skilled professionals who are experts in their respective fields, with a wealth of knowledge and experience to draw upon. We are known for our ability to tackle complex problems and provide innovative solutions that drive real value for our clients. We are constantly seeking new challenges and opportunities to showcase our talents, and we have a track record of delivering exceptional results for our clients. 

Our Vision

Our vision is to be a world-class organization that empowers people to achieve their full potential and create a better future for themselves and their communities. We are committed to making a positive impact on the world through our products, services, and initiatives, and we strive to create value for all of our stakeholders.

Role Summary

As a Technical Consultant, you will have a significant impact by providing technical guidance and leadership, implementing solutions, leading solution configuration, and collaborating closely with the Solution Architect and client engagement team. Additionally, you will support user story definition, documentation, testing, and work collaboratively with stakeholders to enable exceptional Salesforce business outcomes.

Your role will involve collaborating closely with the functional team to identify and implement optimal solutions. You will assess various approaches, including declarative, programmatic, and AppExchange options, to determine the most effective implementation strategy. Furthermore, you will be responsible for addressing any technical challenges raised by less experienced team members and serving as a technical expert on the Salesforce platform, as well as aspects related to security, integration, data migration, and other solution components.

Responsibilities

• Provide technical direction and leadership in Salesforce implementations, guiding the development team throughout the project lifecycle
• Collaborate with Solution Architect and functional teams to determine the most effective implementation approach, considering options such as declarative, programmatic, or AppExchange solutions
• Address technical issues and challenges raised by less experienced team members, providing guidance and support to ensure successful delivery of projects
• Conduct code reviews and ensure adherence to coding standards and best practices.
• Collaborate with cross-functional teams to drive the successful delivery of projects, ensuring timely and high-quality outcomes
• Collaborate with clients to identify and document challenges, desired outcomes, risks, dependencies, vision, and strategy
• Manage clients’ expectations and negotiate solutions to complex problems with both the customer and third-party stakeholders
• Propose recommendations, provide justifications, and align with clients and leadership to define backlog items for successful project delivery
• Build relationships of trust with the customer's leadership, promoting and implementing best practices
• Assist the Product Owner with product backlog and roadmap refinement, as well as planning and prioritization
• Manage scope, expectations, and commitments effectively
• Monitor and assess code quality, security, and technical debt

Key Success Factors:

• Strong ability to communicate technical concepts to non-technical audiences
• Proven ability to manage clients, facilitate meetings, and influence decision-making
• In-depth knowledge of Salesforce products, upgrades, and impacts
• Proficiency in Salesforce out-of-the-box functionality, best practices, and security
• Understanding of Salesforce governor limits
• Experience developing data architecture
• Expertise in middleware or other integration technologies in cloud or on-premises
• Ability to handle complex data structures, data migration, and data integration
• Experience selecting, implementing, and integrating third-party tools
• Strong skills in breaking down work into manageable chunks and determining the appropriate sequence
• Proficiency in agile methodologies

Required Qualifications

• 7+ years IT experience with 3+ years in Salesforce
• 3+ years of experience in Salesforce configuration and development, including Flows, Apex, Triggers, LWC
• Proficiency with modern web and mobile technologies, including HTML, CSS, JavaScript, and Web Components
• 5+ years of experience creating artifacts and deliverables, including as-is versus to-be technical documentation, diagrams, configuration workbooks, and technical design documents
• 5+ years of experience working on agile delivery teams, providing leadership, direction, and support to developers, testers, release and performance engineers, and configurators.
• Ability to travel; up to 25%

Preferred Qualifications

Expertise in One or Multiples of:

• Salesforce Financial Services Cloud (FSC)
• Salesforce Health Cloud
• Salesforce/Industries CPQ
• Public Sector Solution (PSS)
• Vlocity Health and Insurance, Vlocity Omnistudio
• Salesforce FSL, Scheduler, Digital Engagement
• Service Cloud Voice, Amazon Connect

Preferred Certifications

• Salesforce Administrator
• Salesforce Advanced Administrator
• Salesforce Platform App Builder
• Salesforce Sales Cloud Consultant
• Salesforce Service Cloud Consultant
• Salesforce Experience Cloud Consultant
• Salesforce Field Service Consultant
• Salesforce CPQ Specialist

Equal Employment Opportunity Statement

Truffle is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

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