What you'll be doing:
- All things reception- greeting patients, answering phones, checking patients in and out, insurance verifications, etc.
- Presenting investment options to patients (treatment plans and financial options)
- Removing barriers to patient care - finding ways to say "YES!"
As a growing team player you will:
- Maintain a positive and collaborative team culture
- Work collaboratively with the Practice Manager to ensure efficient scheduling, follow ups and great communication with our patients
- Be accountable for your role to ensure deadlines are met, goals are met or exceed daily, weekly and monthly
- Participate in weekly meetings and share suggestions and ideas for improvement
- Find solutions to challenges and take ownership of mistakes
- Be someone dependable and reliable (show up on time, stay when the patients need you, have reliable transportation)
- Be a culture champion and show support of the company both verbally and in your actions
- Present treatment to patients and break down financial arrangements to get patients started in their treatment
- Provide patients with a red carpet experience worthy of a 5 star google review - (answer phones with a smile, be positive, empathetic and convey that to patients)
Skills/Qualities we would like you to have:
- Excellent phone skills
- A positive, upbeat attitude in busy environment
- Professional and courteous communication
- Superb time management and organization
- Attention to detail
- A high level of self accountability
- Trustworthy, sincere and empathetic
- A high regard for confidential information and strong ability to communicate effectively with patients and managers
This is a full time position which will include Monday to Friday and some Saturday availability.
We know you work hard and believe your experience should align with our expectations. We offer a fun and rewarding atmosphere, initial training and continuing education, and personal growth opportunities for advancement in our growing company.
Compensation and Benefits:
- Competitive hourly compensation (based on experience)
- Incentives that help you make more
- 1 week PTO
- Dental and Medical Benefits (PPO and HMO plus HSA available)
- Voluntary benefits such as life insurance and disability
- 401K (after 6 months)
If you want to be a part of an amazing organization, demonstrate the qualities needed for the role and our core values resonate with you, then we want to hear from you!