Triune InfoTech LLC Senior IT Systems Engineer Remote · Full time Company website

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Triune InfoTech is a premier Technology Risk Management (TRM) firm that empowers companies to navigate the complex landscape of cyber threats. With a team of seasoned experts, Triune InfoTech excels in identifying and assessing cyber risks, providing clear insights into potential impacts, and developing tailored strategies to mitigate those risks.

No matter the size of your organization, cyber risks pose a significant threat. A recent study by Accenture found that 43% of cyberattacks target small businesses, while 60% of small companies go out of business within six months of a cyber incident. Furthermore, IBM reports that the average cost of a data breach reached $4.35 million in 2022.

Triune InfoTech recognizes the universal nature of cyber risks and offers customized solutions for businesses of all sizes. By leveraging cutting-edge technologies and best practices, Triune InfoTech helps organizations protect their critical assets, maintain business continuity, and build resilience against evolving cyber threats.

Position Summary:

As a Senior IT Systems Engineer, you will play a crucial role in managing, optimizing, and securing the IT infrastructure of our clients. This role requires both hands-on technical expertise and strong problem-solving skills to support complex IT environments. You will be responsible for designing, implementing, and maintaining systems and networks, ensuring high availability, security, and performance. The ideal candidate should have a proven track record of managing complex network environments with a focus on cybersecurity best practices. This position is ideal for an individual who thrives in a fast-paced, client-focused managed services environment and is passionate about taking ownership and delivering outstanding technical solutions.

Key Responsibilities:

1. Infrastructure Design and Deployment

• Design, configure, and deploy on-prem and cloud-based network and server infrastructure for clients based on best practices and security standards.
• Assess client requirements, create infrastructure plans, and implement solutions to enhance system performance, reliability, and scalability.
• Participate in planning and executing migrations, upgrades, and new installations of hardware, applications, and services.

2. Systems Administration and Support

• Manage and maintain client environments, including servers, storage, network devices, and virtualization platforms (e.g., VMware, Hyper-V, AVD).
• Monitor system performance, troubleshoot issues, and implement performance-tuning measures to ensure uptime and efficiency.
• Provide Level 3 support for escalated service requests and act as a technical escalation point and mentor for junior engineers.

3. Security and Compliance

• Implement and maintain security policies, procedures, tools, and protocols to protect client environments.
• Conduct regular security audits, vulnerability assessments, and risk analyses to ensure compliance with industry standards and regulations.
• Collaborate with clients to enforce backup and disaster recovery plans, ensuring quick and effective response to data loss or security incidents.

4. Automation and Optimization

• Develop scripts and automation solutions to streamline operational tasks and enhance system management.
• Identify opportunities to improve processes, reduce manual effort, and increase efficiency across client environments.
• Maintain and update documentation related to systems configurations, procedures, and troubleshooting steps.

5. Client Engagement and Communication

• Serve as a trusted technical advisor to clients, providing recommendations on infrastructure improvements and emerging technologies.
• Actively communicate project status, technical issues, and service improvements to clients and internal stakeholders.
• Collaborate with the project management team to ensure project deliverables are met on time and within scope.

Qualifications:

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., MCSE, VCP, CCNA, CISA) are a plus.

Experience: 5+ years of experience in a senior systems engineer or similar role, preferably in an IT managed services or consulting environment.

Technical Skills:

• Operating Systems: Advanced knowledge of Windows Server, Linux, and associated services (Active Directory, Group Policy, DNS, DHCP).
• Networking: Strong proficiency in network configuration, firewalls, VPNs, VLAN's, and routing protocols (TCP/IP, OSPF, BGP).
• Virtualization: Expertise in VMware vSphere, Hyper-V, and related virtualization technologies.
• Cloud Services: Familiarity with public and private cloud environments (Microsoft 365, AWS, Azure, or Google Cloud Platform) and hybrid infrastructure management.
• Security: Expert level understanding of cybersecurity principles, including firewall management, IDS/IPS, network segmentation, endpoint security, EDR/MDR, SASE, zero-trust principles, email security, and backup and disaster recovery technologies.
• Scripting: Experience with scripting languages (PowerShell, Bash, or Python) to automate tasks and optimize workflows.
• Tools: Previous experience working with RMM and PSA platforms for remote management and service desk ticketing.

Soft Skills:

• Strong problem-solving and analytical skills with the ability to handle complex technical challenges.
• Excellent written and verbal communication skills for effective client and team interactions.
• Strong organizational skills, with the ability to manage multiple projects and priorities.

Preferred Certifications:

• Microsoft Certified: Azure Administrator, MCSE
• VMware Certified Professional (VCP)
• Cisco Certified Network Associate (CCNA) or higher
• CompTIA Network+, Security+, or equivalent
• Cybersecurity: CISSP, CCSP, CGRC, ISSAP, ISSMP

What We Offer:

• Competitive salary and benefits package
• Opportunities for continuous learning and professional development
• Collaborative, fun, and dynamic work environment (always learning!)
• Flexible work arrangements, including remote work options

Triune InfoTech is committed to fostering a workplace where all employees feel valued and supported like family. Join us in delivering top-tier cybersecurity and IT services to our clients and advancing your career in an exciting, growing industry.

We firmly believe in hiring only the best candidates, and we've admittedly set the bar high. We are looking for people with a strong entrepreneurial spirit that are ready to grow with our company, and we need the most talented personnel for every level. We value hard workers and a teachable collaborative spirit above all else. If you have the energy, enthusiasm, and expertise to drive us forward and help us achieve our goals, we'd like to hear from you.