Traxx America Inc Dispatcher Renton, WA · Full time

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At TRAXX, we are in the people business. No matter your role in the company, from maintenance tech’s, to drivers and office team members, you play an important part in the day to day operations and ensuring a smooth transition from planning, to travel implementation. At our core, our culture of excellence, transparency and inclusivity is only possible with dedicated team members who share our vision – being the number one choice in group travel solutions locally and abroad. Find your career today.

Traxx America - Seattle Express provides scheduled shuttle service for cruise passengers traveling between the SeaTac area and Seattle cruise terminals. Our operations focus on time-sensitive, high-volume passenger movements that require close coordination between drivers, dispatch, and operations staff.

We are seeking a Dispatcher to support spring and summer operations, with an opportunity to transition into a full-time, year-round role. This is primarily an on-site position supporting live transportation operations, with remote work possible depending on operational needs and experience. The role requires real-time decision-making, clear communication, and the ability to respond quickly to service disruptions.

Key Responsibilities

• Dispatch drivers for daily shuttle and charter services 

• Monitor routes, schedules, and vehicle status in real time 

• Serve as the primary point of contact for drivers during service hours 

• Respond to delays, breakdowns, passenger issues, and schedule changes 

• Coordinate with operations and customer service teams to resolve issues efficiently 

• Update manifests, logs, and service notes accurately 

• Communicate service changes clearly to drivers and internal staff 

• Support airport, cruise, hotel, and special event operations as needed 

 

Schedule & Employment Details

Status: Seasonal (spring–summer) with opportunity for full-time conversion 

Schedule: 6:00 AM – 2:00 PM, Thursday through Monday 

Work Week: 40 hours per week 

Overtime: Possible overtime opportunities based on operational needs 

Days Off: Tuesday and Wednesday 

Location: Seattle area; on-site operations required at our Renton bus yard

 

Compensation

Pay Range: $24.00 – $28.00 per hour, based on experience 

 

Qualifications

• Prior dispatch, transportation, logistics, or operations experience preferred 

• Strong situational awareness and ability to make quick, informed decisions 

• Clear and professional communication skills 

• Comfortable working with schedules, manifests, and operational software 

• Ability to remain calm and effective in high-pressure situations