Touchstone Property Management, LLC Assistant Community Manager Midway, TN · Full time Company website

Apply for Assistant Community Manager

The principles of Touchstone collectively have decades of real estate and management experience. Touchstone believes firmly in the need for more affordable housing in our country and aims to foster a safe and clean living environment for our tenants.

As the Assistant Property Manager, you will work hand-in-hand with the Property Manager to ensure the smooth daily operations, financial health, and physical upkeep of two communities. This is a hands-on role that balances office administration with active community oversight.

Key Responsibilities

• Resident Relations: Serve as a primary point of contact for residents, handling inquiries, resolving complaints, and enforcing community rules and regulations with professionalism and tact.
• Leasing & Operations: Assist with home sales, lot leases, background checks, and the onboarding of new residents.
• Rent Collection: Assist in collecting rent, managing delinquencies, processing notices, and maintaining accurate financial records.
• Community Maintenance: Conduct regular property walkthroughs to ensure the communities meet company standards for cleanliness, safety, and curb appeal. Coordinate with maintenance staff and vendors for repairs.
• Administrative Support: Maintain organized digital and physical resident files, prepare reports, and assist the Property Manager with legal/eviction proceedings when necessary.

Qualifications & Requirements

• Experience: Minimum of 1–2 years of Property Management experience is strictly required. (Experience in manufactured housing or mobile home communities is a huge plus!)
• Communication: Strong interpersonal and written communication skills.
• Tech-Savvy: Proficiency with property management software (e.g., Yardi, RentManager, AppFolio) and MS Office (Excel, Word).
• Mobility: A valid driver’s license and reliable transportation, as you will be split-managing two local communities.
• Mindset: A problem-solver who can work independently, multitask, and stay calm under pressure.