Totta Hardwoods Online Sales and Marketing Specialist Kansas City, MO · Full time

Manage the online sales lead process to generate leads and grow the company’s online presence.


As an Online Sales and Marketing Specialist, you are part of a fun, family friendly, hard working team. In this role you will be able to utilize your creativity, communication and detail-oriented skills. You will also be able to express your creative and outgoing personality while supporting all sales and marketing-related functions.

Acting as the initial contact with customers, you will communicate in a helpful, and engaging manner to qualify leads and manage the online sales lead process. Additionally, you will use the website and social media to generate leads and grow the company’s online presence. 

Duties and Responsibilities:

  1. Follow up sales leads to schedule sales consultation appointments.
  2. Manage reporting to track sales leads.
  3. Monitor online reputation
  4. Answers multi-line telephone system, takes accurate messages and transfers telephone 

calls to the appropriate person in an efficient manner. 

  1. Pursue all opportunities for lead generation to identify / contact / close online sales leads, including but not limited to our company website, GMB, and Facebook.
  2. Manage digital marketing process, including evaluating the effectiveness of campaigns and tools.
  3. Responsible for social media postings and promotional opportunities using all available media tools, including keeping the company website current. 
  4. Graphic design and digital asset generation for day-to-day marketing and product design.
  5. Manages calendars and schedules appointments as directed. 
  6. Generates various reports as requested. 
  7. Files correspondence and documents as necessary. 
  8. Other duties as assigned.

*Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Other duties, responsibilities and activities may be assigned.

Requirements and Skills:

  • Knowledge of social media and Google management
  • Knowledge of design softwares like Adobe Suites and Sketch
  • Oral & written communication skills 
  • Organized with an extreme attention to detail
  • Excellent customer service and phone skills 
  • Self-starter with the ability to multitask


1-2 years of online marketing is preferred. College Degree or Equivalent Experience.

Our Company:

We have a passion for developing people that enrich their community. We love helping people create spaces where they can connect with one another. 

We are focused on quality CRAFTSMANSHIP and CARE for our customers, co-workers, and community. 

We have a Missouri certified Apprentice Program and are passionate about developing you as a craftsman in the hardwood flooring trade. 

Core Values:

  • Ownership Mindset
  • Confident Humility
  • Uncompromised Craftsmanship
  • Genuine Care
  • Holistic Health