Tier One Meat Co. Customer Experience Team Member Flora, IN · Part time Company website

Apply for Customer Experience Team Member

At Tier One Meat Co., we don’t just sell meat—we deliver mission-driven excellence. Founded by veterans and forged through service, we’re America’s Elite Meat Provider. Every cut, every process, and every interaction is held to the highest standard. Whether you’re feeding your family, fueling your farm, or planning a celebration, we deliver bold flavor, trusted transparency, and a relentless commitment to quality.

Tier One is looking for a dependable, hardworking Customer Experience Team Member to support daily retail operations. This role is hands-on and fast-paced, focused on customer order pickups (load-outs), stocking, inventory support, and maintaining a clean, organized facility.

Key Responsibilities:

Customer Load-Outs:

• Assist customers with order pickups quickly and professionally
• Verify and help count orders with customers at pickup
• Answer customer questions about orders and products
• Load products into customer vehicles safely and efficiently
• Lift and carry multiple bags weighing 40–60 lbs repeatedly throughout the day

Stocking & Maintenance:

• Restock cases and shelves to keep displays full and organized
• Follow FIFO (First In, First Out) for proper product rotation
• Perform package seal checks to ensure product quality
• Maintain clean, front-facing displays
• Help keep retail and storage areas clean and organized

Inventory Control:

• Provide a daily inventory list to the Plant Processing Manager
• Organize and maintain main freezers
• Inventory all incoming products and ensure proper placement
• Move carts, condense baskets, and optimize storage space

Order Fulfillment:

• Prepare custom orders to customer specifications
• Assemble bundle orders accurately and efficiently

Team Support:

• Follow direction from the Retail Manager
• Complete daily cleaning checklists
• Clean shared spaces throughout the facility
• Assist with trash management and disposal
• Support additional tasks as needed

Qualifications:

• Ability to lift 40–60 lbs repeatedly throughout the day
• Strong work ethic and reliability
• Good communication and customer service skills
• Comfortable working in a fast-paced, physical environment
• Retail, warehouse, or food experience is a plus (not required)
• Demonstrates initiative by taking action on tasks without being prompted.

Schedule:

• Monday–Thursday: 2:30 PM – 6:00 PM
• Friday: 12:00 PM – 6:00 PM
• Saturday: 8:00 AM – 2:00 PM
• Schedule is subject to change based on business needs

Work Environment:

• Frequent lifting, carrying, and movement
• Work in refrigerated and freezer areas
• Regularly moving in and out of the facility for load-outs, with exposure to all weather conditions
• Standing for extended periods