Tiddlywinks Toys & Games Lead Team Member Orange, CA · Part time Company website

Apply for Lead Team Member

A toy store should be an inviting place of magic, wonder, and whimsy. Launched in 2012, we set out to make Tiddlywinks just that. Since our first day, we've welcomed guests of all ages, from all over the state, and even out of the country. We've had the privilege of being here for many important life milestones, including baby announcements, birthdays, anniversaries, and graduations. Over the years, we've watched our community grow, and it's important to us that we contribute to that growth in our own special way, including involvement in our cities annual activities and supporting local philanthropic organizations. We believe that no one is too old to have fun in a toy store, so all our toys, games, and books are designed to spark imagination and encourage play in all ages. We have something for every generation; items that can bring back childhood memories or create new ones. But we think that a toy store is more than just its products. At Tiddlywinks, our magic comes from you. We know and love the families that come through our doors, and we welcome all to join in the fun!

The Lead Team Member supports daily store operations including opening and closing, cash handling, inventory processing, merchandising, and maintaining an organized and welcoming store environment. This role provides leadership on the sales floor by delivering exceptional customer service and guiding team performance.

This position also assists with training team members, delegating tasks, and acting as Manager-on-Duty when needed. The Lead Team Member will support marketing efforts, in-store events, and social media initiatives while contributing ideas to help grow the business and strengthen community engagement.

Additionally, this role assists with operational planning for seasonal and promotional periods. The Lead Team Member works closely with ownership to help improve processes, identify opportunities, and support overall business growth.

Qualifications

• Prior retail, customer service, or leadership experience preferred
• Experience in specialty retail, boutique, or service-focused environments a plus
• Key holder, shift lead, or supervisor experience
• Strong communication skills and a proactive mindset
• Interest in growth and taking on increasing responsibility

We are looking for someone motivated, dependable, and ready to grow with our business. If you're ready to take the next step in your retail career, we'd love to hear from you.