The Ward Team WFH Chat Agent / Social Agent Tampa, FL · Remote · Full time Company website

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**Job Title**: WFH Chat Agent / Social Agent

**Job Type**: Full-time / Part-time / Intern

**Location**: Remote

**Salary Range**: $56,000 - $80,000 per year

**Job Overview**

Are you a customer service rockstar who loves engaging with people online? The Ward Team is looking for a WFH Chat Agent / Social Agent to provide top-notch customer support through live chat and social media platforms. This role allows you to work remotely from the comfort of your own home while making a difference in our customers' experience.

**Responsibilities**

- Respond to customer inquiries and provide support through live chat and social media platforms

- Troubleshoot issues and provide solutions in a timely manner

- Engage with customers online to ensure a positive and seamless experience

- Collaborate with team members to address customer needs effectively

- Maintain a high level of professionalism and customer service at all times

**Requirements**

- Proven experience in customer service or a related field

- Strong written communication skills

- Ability to multitask and prioritize tasks effectively

- Tech-savvy with the ability to learn new tools and software quickly

- Ability to work independently in a remote environment

*Please note that The Ward Team adheres to Equal Employment Opportunity guidelines and does not inquire about criminal backgrounds during the hiring process.*

If you are passionate about customer service and thrive in an online environment, we want to hear from you! Join our team as a WFH Chat Agent / Social Agent and make a difference in our customers' experience. Apply today!