The Stevens Law Group, LLC Chief Welcoming Officer SPARTANBURG, SC · Full time

Unleash Your Potential as a Client Services Superstar!

Description

CHIEF WELCOMING OFFICER


We could have run a boring old "Receptionist Wanted" ad, but we're not looking for just a "Receptionist." That's not how we do things here. We're looking for our next "Chief Welcoming Officer" - someone whose kindness lights up a client's day when they visit our offices; someone whose smile and helpfulness can be heard across the phone lines; and someone who is motivated by their desire to work in the legal field and knows they need to learn everything from the ground-up. This opportunity will not be for everyone but for the right person, this could be the opportunity you have been looking for to make showing up for work exciting again.


Who Should Apply?


The person we hire will know what it means to build relationships - not just with our clients and our team members, but with every person who interacts with our firm. Law firms are driven far more by relationship marketing than any other kind. Our receptionist is the first point of contact for our firm and the person we hire will value that responsibility and understand its importance to the firm's bottom line. Therefore, a 110% command of the English language is an absolute must!


The person we hire will have great time management skills. This job will require all of the following:


• Greeting clients and visitors, both by telephone and in person, in a friendly and professional manner;


• Answering phone lines on a multi-line phone system and routing callers to the proper team member;


• Scheduling appointments and checking our current database for potential conflicts of interest;


• Processing client intake paperwork and receiving payments;


• Managing office deliveries and mail distribution within the firm;


• Communicating professionally, clearly and concisely with both clients and professionals;


• Maintaining a professional work environment at all times and complying with the company’s dress code policy;


• Performing administrative duties (filing, photocopying, etc.) in an efficient and timely manner; • Creating a very welcoming and warm environment (maintaining waiting areas and conference rooms; restocking supplies in the office; providing beverages to clients, etc.);


• Completing other projects, as requested.


Some of these will need to be completed simultaneously and thus, the person we hire will also have impeccable attention to detail. The person we hire will be self-reliant. We will be able to give this person a stack of work or a project and trust it will get it done. This person will ask questions, but never make excuses.


The person we hire will know what it means to demonstrate prompt, consistent, and punctual attendance, meet deadlines, work independently, and will restore our faith in good old-fashioned work ethic. We believe in individual responsibility, productivity, rewards for great work, and NO WHINING.


This person will want to be successful and will know that the massive success of the most successful folks in business is not due to luck, birth, ethnicity, or anything else. It's because they work harder and learn something new every day. Success is not an accident.


The person we hire will be very comfortable working on a computer (preferably a Mac), using the Internet, and must be familiar with Microsoft Word and Excel.


Who should NOT apply for this job?


• If you were the student who needed Mom and Dad to remind you about your homework and your projects, this isn't the job for you.


• If you need lots of direction, this isn't the job for you.


• If you are already set in your ways and you aren't willing to learn "our way", this isn't the job for you.


• If you are a "whiner", a "complainer", or a "know-it-all", this isn't the job for you.


• If you are a partier who likes to share your escapades and skimpy outfits (or worse) on social media for all the world to see, this isn't the job for you.


• If you have sticky fingers and can't be trusted with the cookie jar, this isn't the job for you.


• If you cannot pass a background check, this isn't the job for you.


• If you do not have reliable transportation, or lack a valid South Carolina driver’s license, this isn’t the job for you.


• If you have graduated high school and college and still don't know the difference between "there", "their", and "they're", this isn't the job for you. Who are we?


We are a boutique family law firm in Spartanburg, SC. We have a fast-paced practice, and we rarely have "slow days." Our firm is well-established and rapidly expanding. We attribute our reputation and our growth to over 25 years of great client service and dedicated loyal teamwork. We put a great deal of emphasis on both within our office to offer a positive work environment for our team members.


How much money will this person make?


The starting salary for this position is $32,500 per year, commensurate with experience, plus a metric-based bonus structure that will be available following a 90-day probationary period.


How to Apply:


First things first. We will certainly be checking you out when we get your résumé, so it's probably a good idea to go check us out. In fact, one of the questions I'll ask when we talk is, “What do you know about our firm?”


This is your chance to prove to us that you are Internet savvy and have a genuine interest in what we do by taking the initiative to spend some time learning about your potential future employer.


Here are all the details you'll need to do that:


The Stevens Law Group, LLC 349 E. Main Street, Suite 200 Spartanburg, SC 29302


www.SCFamilyLaw.com


Managing Partner: Jenny R. Stevens, Esquire

Senior Partner: J. Benjamin Stevens, Esquire


You must follow these directions completely. All those automatically generated responses or responses that show us you are not able to follow directions will get dumped in the electronic trash can. The ONLY way to apply is electronically. Any snail-mail or walk-in hard copies will be trashed.


The body of your cover letter will explain to me your interest in our firm, what you find compelling about the practice of family law, and that you understand the requirements for this job.